Primary Care Updates

Summary of all latest Primary Care Updates

08:19:58 - 10.05.2022

Working Together to Effectively Safeguard Obese Children - Learning the Local Lessons

The PSCP have organised a workshop on safeguarding obese children.  Dates and further details are on the attached.

08:17:20 - 10.05.2022

Advice and information for GP practices -Breast Screening

We have been asked to liaise with primary care colleagues working in GP practices to ensure they are aware that women are sent their initial screening invitations sometime between their 50th and before their 53rd birthday.  The screening helpdesk continue to receive queries regarding correct age of eligibility and GPs should give the appropriate messages on when screening commences.  An e-learning module on the breast screening programme produced by the British Medical Journal (BMJ) in collaboration with the NHS Breast Screening Programme is available to access for all primary care staff

08:16:26 - 10.05.2022

Infant Feeding Support in Portsmouth Health Visiting Team

I am Laura Dearling: Infant Feeding Lead and I work with a small team consisting of Chris Mckenzie and Michelle Francis Dent (Infant Feeding supporters) who support the families in Portsmouth with breastfeeding and other infant feeding issues.

If you are seeing a mother/parent that requires breastfeeding/infant feeding support, you can task our infant feeding team directly on SystmOne or call our duty health visitor on 0300 123 6629 and we will aim to contact the family within 2 days prioritising those that may need support sooner.

There is Infant feeding information for all to access available on Portsmouth’s Family Assist and we are expanding and updating the information all the time.

I am always happy to discuss any queries/ questions/ training needs you may have - my email is This email address is being protected from spambots. You need JavaScript enabled to view it. (please do not use this email for patient referrals or discussions- use S1 and Duty HV as suggested).

08:11:22 - 10.05.2022

Scarlet Fever and Chicken Pox Briefing Note

We have seen a recent increase in scarlet fever notifications and GP consultations and GP consultations for chicken pox.  Evidence suggests that chicken pox is the most common risk factor for IGAS (invasive group A streptococcal disease) in children.  Whilst IGAS remains below average, important that scarlet fever and other presentations of GAS such as impetigo and sore throat are treated promptly with the appropriate antibiotics to limit spread and avoid complications.

Please see the briefing note for further details.

Health professionals should be reminded of the available guidance and the need to take the following actions if scarlet fever or other GAS presentations are suspected:

  • prescribe an appropriate treatment course of antibiotics promptly (and this should not await the results of any swabs taken)
  • advise exclusion from nursery/school/work for at least 24 hours after the commencement of appropriate antibiotic treatment
  • consider taking a throat swab to assist with differential diagnosis (for example to differentiate scarlet fever from measles or rubella) or if the patient is:

o thought to be part of an outbreak

o allergic to penicillin, GAS can be resistant to non-penicillin options such as macrolides and clindamycin. Determining antimicrobial susceptibility will facilitate an appropriate treatment change if required.

o in regular contact with vulnerable individuals e.g. health and adult social care workers. People who are vulnerable to invasive GAS include those who are immunocompromised, have comorbidities, women in the late stage of pregnancy, or those with skin diseases.

pdf 20220421 BN2022 037 Increase GpA Strep Chickenpox v1 0 (51 KB)

08:00:22 - 10.05.2022

Barnardos Ukraine Support helpline.

This is offering free confidential support and advice for families fleeing the conflict. Available in Ukranian and Russian languages.

document Barnardos Ukraine (76 KB)

07:56:50 - 10.05.2022

Survivor Hub

Please see a link to the new Survivor Hub created by Emily Vaughan and the Human Trafficking Foundation – a place for survivors to find opportunities for work and paid research participation, resources such as those on education, housing support, the NRM and mental health support and includes directories of support providers and legal advisors across the country.

Survivor Hub — Human Trafficking Foundation

07:55:52 - 10.05.2022

Liberty Protection Safeguards - register your interest in lived experience consultation events

As you know, the Department of Health & Social Care are currently holding a consultation on the Liberty Protection Safeguards. As part of this consultation process, it is vital that we hear what people with lived experience think about the new system that we have designed.

However, we understand that not everyone will want to tell us what they think by responding to the Easy Read consultation survey. We are therefore going to be holding a number of online events where people with lived experience of the Deprivation of Liberty Safeguards and the Mental Capacity Act will have the opportunity to tell us what they think about the Liberty Protection Safeguards and what it might mean for them.

We expect that each event will be held online and will be roughly two and half hours long, including half an hour for breaks. The events will be run by the Department of Health and Social Care (DHSC) and led by Hilary Paxton, who has previously led events for people with lived experience about the Liberty Protection Safeguards.  

If you or someone you know would like to attend one of these events, please fill in and submit this online form. Please make sure that a form is submitted for each person who is interested in attending.

It would be greatly appreciated if you could distribute this form within your local networks and communities to ensure that we hear from as many people with lived experience as possible. 

SurveyOptic - Department of Health and Social Care (

07:54:24 - 10.05.2022

Health Safeguarding Migrant Refugees and People Seeking Asylum Rapid Read

This rapid read is to support health care workers and partners who may be in contact with refugees and people seeking asylum living in the UK. As with any safeguarding concern, usual referral processes in your area apply and do not differ for any non-citizen of the UK. There are also local processes for unaccompanied minors and children travelling with kinship carers and trusted adults, which must be followed.

pdf Health Safeguarding Migrant Refugees and People Seeking Asylum Rapid Read March 22 one page v0 8 (240 KB)

07:48:45 - 10.05.2022

Helping to safeguard Ukrainian refugees

With Ukrainian refugees slowly starting to arrive into the country, please see link to a Safeguarding Poster that has been translated into the Ukrainian language (also in English) for sharing as appropriate within your organisation.  The poster can be saved for printing by ‘clicking on the poster’ and pressing save.

The poster reads: ‘If you do not feel safe or your host does not make you feel safe, or you are in danger please call 0300 555 1386. If it is an emergency and you need help now please call 999.’

Ukrainian-Poster-v2.pdf ( 

07:44:49 - 10.05.2022

Pharmacy First

The ‘Pharmacy First’ minor ailments locally commissioned service from community pharmacies in Portsmouth has been renewed. Some pharmacies did not renew and a new provider has joined the list. Please refer to the published list of Pharmacy First providers which is regularly updated.

All pharmacies, however, continue to offer the nationally commissioned ‘community pharmacy consultation service’ (CPCS) as before.

15:10:58 - 29.04.2022

PPG Echo

 This message has gone out previously but the cut off date for dual access routes has been brought forward from 30 June, to 31st May.

 Practice Plus Group – Access to diagnostics via eRS

We would like to remind you that you are now able to access echocardiogram at Practice Plus Group via eRS.

Clinic titles as follows:

Echocardiogram – Practice Plus Group Diagnostics, Gosport War Memorial

Echocardiogram – Practice Plus Group Diagnostics, St Marys

Echocardiogram - Practice Plus Group Diagnostics, Havant

Emailed referrals for echocardiograms will continue to be accepted until 31st May (a month earlier than originally stated), after this date access will be via eRS only.

Practice Plus Group are also working to expand eRS access to X-Rays and Ultrasound, we will keep you updated on the progress.

15:09:32 - 29.04.2022

INSULIN SAFETY WEEK is next week: 2nd - 8th May 2022

As usual CDEP is involved in this important national #ISW campaign.

CDEP has 2 award-winning insulin safety topics for staff working in an acute or non-acute setting:

  1. Safe use of Insulin in the Community
  2. Safe use of insulin in the Hospital

The training can be done in ‘bite-sized’ chunks on a computer, mobile or tablet

It can take as little as 30 minutes to finish

Each topic completed generates a certificate, reflection document and CDEP rewards!

Sign up here:

It would be amazing if we could encourage as many healthcare staff as possible to brush up on their Insulin Safety Skills next week.

Please would you kindly circulate the attached flyer to staff.

pdf CDEP ISW 2022 (3.11 MB)

15:24:56 - 12.04.2022

Accelerated Patient Online Access – Safeguarding Considerations Webinar Thursday 14th April 1-2pm.

As many of you are aware, patients were due to have access to their electronic records from the 1st April, whilst this data has been pushed back, our named GPs across Hampshire are holding a webinar to support GPs in understanding what this means for practice.  Please find the link below to the webinar –

Accelerated Patient Online Access – Safeguarding Considerations Webinar that we are holding on Thursday 14th April 1-2pm.

If you are unable to make the session yourself then please do share the link with one of your colleagues who can attend in your place. The session is relevant to all clinicians and practice managers.

Click here to join the meeting


15:23:21 - 12.04.2022

Understanding of Transition in Primary Care

The PSCP, along with the Safeguarding Adults Board, are currently doing a deep dive to understand how effectively transition arrangements are working for young people with complex health needs and/or disabilities.

We would like to understand the current awareness of the transition process for young people in Portsmouth and if our GPs have any views on how well the process is working for their patients.

Please email returns to This email address is being protected from spambots. You need JavaScript enabled to view it. by the 28th April 2022.

document Transition Deep Dive GP specific (17 KB)


15:20:28 - 12.04.2022

Information from the Miscarriage Association

Notification from the Miscarriage Association, the UK charity that offers support and information to anyone affected by miscarriage, ectopic or molar pregnancy.  The aim of the communication is to extend our reach to GPs, by providing details of the services we are able to offer to any patients in need of further help, support and assistance.

Please see attached letter which details the charity and the services they offer.

document Letter to CCGs (296 KB)


15:18:09 - 12.04.2022

The Launch of Targeted Lung Health Check (TLHC) programme in Portsmouth April 2022

As you will be aware from the Primary Care Bulletin 3 February 2022 the Targeted Lung Health Check (TLHC) programme in Portsmouth is being launched this month with the first roll-out taking place this week with East Shore Practice followed by the rest of Brunel Health Network PCN.  Practice Managers have been emailed directly and each Practice will be contacted approximately 1 to 2 months before their start date.

The Customer Operations Team from InHealth Intelligence will contact each practice to arrange a convenient time to conduct the one-off data export for the Targeted Lung Health Check.  The data export will involve a member of the Customer Operations team dialling on remotely to your Practice clinical system, setting the script to run the searches and collecting the results to transfer over HSCN to InHealth Intelligence’s secure data centre.  This process is exactly the same as the Diabetic Eye Screening exports that Practices took part in a few years ago.  Can you please nominate a colleague to oversee the process and email Blanka Wood as soon as possible at  This email address is being protected from spambots. You need JavaScript enabled to view it..  Blanka will co-ordinate this list on behalf of practices/PCNs, she will be your CCG point of contact and will keep the nominated person updated on the progress of the programme.  

We have attached a GP pack which includes all the programme information, the roll-out schedule, along with a copy of the patient leaflet and Poster, a set of posters for display will be sent to each practice by PHU a few weeks before the start of your project.

If you have any concerns or queries please contact Denise This email address is being protected from spambots. You need JavaScript enabled to view it.  or Blanka  This email address is being protected from spambots. You need JavaScript enabled to view it. and we will do our best to help.

pdf Portsmouth TLHC booklet (2.11 MB)

pdf TLHC Portsmouth posters (528 KB)

document GP Pack Targeted Lung Health Check Portsmouth (1.02 MB)


10:50:28 - 11.04.2022

Treetops SARC service

Treetops SARC is a sexual assault referral centre that covers Hampshire and IOW.  We will accept referrals from the police or self- referrals.

We get a lot of people signposted to our service for counselling which we do not provide and often when we say that we are unable to provide that service but can signpost/refer on, they become distressed because they feel like they are being passed from pilar to post which is really distressing for them, especially after a rape or sexual assault. 

Please see attached summary and service leaflets for Treetops SARC.

document Treetops SARC (729 KB)


10:48:28 - 11.04.2022

Violence Against Women & Girls – A Call For Evidence

The views and feedback received via this call for evidence will help to develop a problem profile for a VAWG Task Group. This will provide a clearer picture of the scale and impact of these crimes across Hampshire and the Isle of Wight (including Portsmouth) and the actions that need to be taken to prevent these crimes and better support victims.

Through this call for evidence we specifically want to:

  • Better understand the lived experiences of people when accessing support and the criminal justice system
  • Hear from practitioners and professionals who work with victims, survivors and perpetrators; those involved in preventative activity and those involved in providing support service
  • Identify examples of best practice and what is working well locally
  • Learn about the current challenges in tackling VAWG and what requirements are necessary to improve
  • Better understand how cyber VAWG is impacting the lives of young people across HIOW and how we can better protect and support young people within our communities.

Please can I ask you to take the time to complete the call for evidence and to share it with partners, clients and across your own communications channels where your feel appropriate.

Take part in the VAWG Task Group call for evidence by completing the most relevant online survey for you:

Local residents :

Young people:

Professionals and practitioners:

This call for evidence is open for 6 weeks, from 8th March 2022 until 18th April 18th 2022 11.59pm

pdf Call for Evidence 2022 (346 KB)

10:46:23 - 11.04.2022

Update to HIPS Bruising and Other Injuries Protocol - Feb 2022

Please find attached a briefing which highlights the changes to the HIPS Bruising and Other Injuries Protocol that were made last month.

Please circulate as appropriate.

document Update to HIPS Bruising and Other Injuries Protocol and Guidelines March 2022 (13 KB)

10:42:00 - 11.04.2022

Develop your Skills & Knowledge in Having Healthy Conversations about Alcohol

See attached the latest flyer advertising the Alcohol Brief Advice in Primary Care training sessions that we are offering free of charge to Primary Care staff, volunteers & social prescribers from Southampton, Isle of Wight, Portsmouth and Hampshire.  This training is subsidised by Health Education Wessex.

This is a three-hour online practical course designed to encourage and support participants to deliver Identification & Brief Advice (IBA) or Very Brief Advice (VBA) on alcohol.

The key link to find out more information and book onto the training is

There are a number of sessions scheduled with more being added all the time (always the same link).

document MECC Alcohol IBA Flyer2 (500 KB)

10:39:08 - 11.04.2022

Suicide First Aid (Lite): Subsidised training to identify and assist people at risk: live-online, booking via link: (more dates will be added).

Connect 5: five ways to mental wellbeing: Free training available to help support community to look after their own, colleagues and clients mental wellbeing: live-online, booking via link: Connect 5 (Ports, IOW, Soton) – Havant & East Hants Mind

Debt and Mental Health Training for front line workers and volunteers: Free via link Debt and Mental Health training for frontline public, community & voluntary sector staff and volunteers. This training will improve your understanding of the connections between debt and mental health services and will help to reduce the suicide risk as a result of debt.

Information and resources on suicide prevention can be found on the Portsmouth City Council page, here Mental wellbeing - Portsmouth City Council.

Information on mental health and wellbeing can be found on : Adult mental health support - Portsmouth City Council

10:35:15 - 11.04.2022

Counselling Aid: Management options for heavy menstrual bleeding & Survey

The Primary Care Womens Health Forum have produced this Counselling Aid: Management options for heavy menstrual bleeding to support you in effectively counselling patients with HMB using a ‘personalised care’ approach. It can be used with your patients to guide them in understanding the treatment they need. It is recommended only for use in women with no anticipated or proven pathology.

At the PCWHF, we are committed to creating the educational resources that will enhance the care that you provide to women in your clinics every day. We’re currently running a survey where you can have your say and help to shape our 2022 Educational Programme. We’d be grateful if you would let us know your ideas and views.
Once again – huge thanks to everyone who spares time to share their expertise to answer members queries on the PCWHF Facebook group – if you haven’t joined our wonderful community yet, join us today.
Let’s all make a difference this International Women’s Day

10:27:22 - 11.04.2022

Update HPV PGD

Please find attached the recently revised HPV PGD which has been authorised for use by NHS E.

The HPV PGD amendments include:

  • update dose and frequency section to reflect updated recommendations that, from 1 April 2022, those commencing vaccination from 15 years of age should commence a 2-dose schedule with a minimum 6-month interval
  • refer to Chapter 2 of the Green Book for further information on consent
  • update off-label section to reflect the revised schedule
  • reflect updated storage details for Gardasil 9
  • update organisation from PHE to the UKHSA
  • include minor rewording, layout and formatting changes for clarity and consistency with other UKHSA PGDs

Individual practitioners must be authorised by name, under the current version of this PGD before working according to it. Practitioners and organisations must check that they are using the current version of the PGD. Amendments may become necessary prior to the published expiry date.

The PGD will be available to download from the following link:

NHS England and NHS Improvement South East » Hampshire, Isle of Wight, Buckinghamshire, Oxfordshire and Berkshire PGD downloads

pdf 20220304UKHSAPGDHPVv05 00 (305 KB)


10:23:47 - 11.04.2022

Electronic Referrals into Portsmouth City Council Adult Social Care:Occupational Therapy/Community Connector Service/Portsmouth Carers Centre

From Monday 4th April, there will be an updated Occupational Therapy referral form available via Ardens.  From this date the SystmOne electronic referral will be directed to PCC Adult Social Care, there is no change to the actual service. 

Aa a reminder, the aim of the Community Occupational Therapy service in Portsmouth is to restore, maximise or prevent deterioration in physical, psychological and social functioning through a defined, person centred rehabilitation and reablement programme.  We also focus on preventative work and consider the long term needs of the client.  This may include the recommendation of equipment, home adaptations, coping strategies and rehousing.  Clients must be over 18 and a resident in Portsmouth and must have consented to the referral (or via consent of their advocate) and be willing to engage with the service.

There will also be new referral forms for the Community Connectors service and for referring into the Portsmouth Carers Centre. 

Please see the attached for further information about these services. 

Both will be available to refer into via SystmOne electronic referrals to PCC Adult Social Care

document Outline of Community Connector Service (243 KB)

pdf Portsmouth Carers Centre Poster (599 KB)


10:18:34 - 11.04.2022

Easter & May Bank Holiday Posters 2022

Please find attached the Easter & May Bank Holiday Posters 2022 detailing which pharmacies will be open on the Bank Holidays across the South East of England for information.  Portsmouth pharmacies are listed on the first page.  Pharmacies are only listed on the posters if they are open on one or more of the dates within the poster.

Also attached is a spreadsheet containing all the information contained within the posters.

A map of the pharmacies that will be open on the Bank Holidays has been created. Anybody can access the map via the links below.

Easter BH Map: View Easter BH 2022 Map here

2nd May BH Map: View May BH 2022 Map here

For information:

  • 2nd & 3rd June BH posters (Spring BH & Platinum Jubilee BH) will be circulated on 16th May 2022
  • 28th August BH posters (Summer BH) will be circulated on 5th August 2022#

pdf Hampshire Pharmacy Opening Times Easter & May 2022 (178 KB)

spreadsheet Easter & May BH info for posters (77 KB)

10:13:12 - 11.04.2022

SEROC-CASC-0285 FOR ACTION Updated dietary advice for smoked fish

Please see attached a letter from UKHSA in relation to updated dietary advice for smoked fish.  NHS.UK has been updated with the information for pregnant and vulnerable individuals to reflect the risk of listeriosis from smoked fish by amending the ‘foods to avoid in pregnancy’ webpage, as well as the webpage on ‘listeriosis’, which also includes details on specific actions people can take when handling, storing and preparing foods to reduce their risk of listeriosis.

pdf 2022 04 04 Letter to the NHS v2 0 FINAL (76 KB)


10:10:05 - 11.04.2022

Request for GP practice space for funded youth counselling service

Off the Record have received funding to provide a free at point of access young person’s counselling service in Portsmouth as there is a growing need for in-person services to be delivered locally.

Off the Record have a successful outpost already operating at an Emsworth GP Practice, where the GP’s recognise the benefits to their patients of having a counsellor on site every week.

Kate Glasby CEO of Off the Record would like the opportunity to discuss this proposition with practices to see if this is something they would like to be involved with. Off the Record will require space each week within the practice for delivery of their service. This would be expected to take place after school hours and early evening.

If your practice is interested in participating, please contact Kate direct at: This email address is being protected from spambots. You need JavaScript enabled to view it.

pdf Portsmouth Surgeries flyer March 22 (2) (267 KB)

10:07:51 - 11.04.2022

SEROC-CASC-0275: FOR ACTION National PPE Acute and Primary Care Customer Insight Newsletter - 31 March 2022

Please see link to the latest National PPE Acute and Primary Care Customer Insight Newsletter (31 March 2022).

National PPE Acute and Primary Customer Insight newsletter – March 2022

10:06:18 - 11.04.2022

HIOW SIT 5 Minute Update April 2022 Edition

Please find attached the April 2022 Edition of the HIOW Screening and Immunisation Team’s 5 Minute Update.  Please share with your practice staff members as appropriate.

We hope you find it useful and if you have any comments or queries then please let us know. 

pdf NHS England HIOW Screening and Immunisation 5 minute update issue 38 (363 KB)

10:04:13 - 11.04.2022

My Planned Care Patient Platform

My Planned Care is a national workstream as part of the Elective Recovery Programme focused on empowering patients while they are on the elective pathway.  The web based My Planned Care Patient Platform has been developed at pace to create the opportunity to provide patients with:

  • information specific to a range of conditions to enable a better understanding of supporting their own health while on the waiting list
  • waiting list information to enable people to better understand how long they may be waiting.

For Portsmouth University Hospital NHS Trust please signpost patients to; Portsmouth Hospitals University NHS Trust – My Planned Care NHS

For University Hospital Southampton NHS Trust please signpost patents to; University Hospital Southampton NHS Foundation Trust – My Planned Care NHS

My Planned Care NHS

10:01:27 - 11.04.2022

Incident Recording Survey

The NHSE Primary Care Patient Safety Discovery Group (PCPSDG) are running a survey to support the development of patient safety recording in primary care. If you would like to feed into this process, please complete the survey (see link).  It takes 10-15 minutes and the closing date is 22/04/22.

09:59:57 - 11.04.2022

Ukrainian Refugees

Under the UK Government's 'Homes for Ukraine' scheme, we are aware of 39 host families in the city who have volunteered to welcome Ukrainian refugees in the coming days and weeks under phase one of the scheme. Currently we are anticipating 91 refugees via this route (52 adults and 39 children). 

Further details and resources available are attached.

document Ukrainian Refugees info for GP's (14 KB)

09:57:46 - 11.04.2022

Home and Well 'Customer Vulnerability' Award

Home & Well wins the Customer Vulnerability Award at the (delayed) 2021 Utility Week Awards.

Home & Well is a countrywide partnership project launched in March 2020 which provides a wrap-around support service for vulnerable people with health needs.  

pdf Home and Well Customer Vulnerability Award Press Release March 2022 (175 KB)

13:32:24 - 14.03.2022

Electronic Referrals into Portsmouth City Council Adult Social Care: Occupational Therapy/Community Connector Service/Portsmouth Carers Centre

From Monday 4th April, there will be an updated Occupational Therapy referral form available via Ardens.  From this date the SystmOne electronic referral will be directed to PCC Adult Social Care, there is no change to the actual service. 

Aa a reminder, the aim of the Community Occupational Therapy service in Portsmouth is to restore, maximise or prevent deterioration in physical, psychological and social functioning through a defined, person centred rehabilitation and reablement programme.  We also focus on preventative work and consider the long term needs of the client. This may include the recommendation of equipment, home adaptations, coping strategies and rehousing.  Clients must be over 18 and a resident in Portsmouth and must have consented to the referral (or via consent of their advocate) and be willing to engage with the service.

There will also be new referral forms for the Community Connectors service and for referring into the Portsmouth Carers Centre. 

Please see the attached for further information about these services. 

Both will be available to refer into via SystmOne electronic referrals to PCC Adult Social Care.

document Outline of Community Connector Service (243 KB)

pdf Portsmouth Carers Centre Poster (599 KB)


13:22:43 - 14.03.2022


#LookCloser is a partnership campaign between The Childrens Society, the National County Lines Co-ordination Centre and the British Transport Police aiming to raise awareness of child exploitation and abuse, with a particular focus on public spaces.  The campaign also seeks to challenge stereotypes of victimhood, highlighting that child exploitation can happen anywhere, and any young person can be a victim.

In advance of the upcoming awareness weeks, #LookCloser are pleased to share their updated digital resources ready for use from the 7th March 2022.  These include specific resources for people working with children, businesses and members of the public. The resources are now hosted via the #LookCloser webpage (see attached link).  If you have engaged with the campaign before, please do check out the page - there are brand new resources available including specific resources for professionals on child financial exploitation and online harms.

pdf #LookCloser programme of learning for partners (3.26 MB)

11:53:28 - 14.03.2022

Changes to the claiming process for pneumococcal vaccines from 1st April 2022

See attached, re, changes to the claiming process for pneumococcal vaccines from 1st April 2022.

document Changes to the claiming process for pneumococcal vaccines from 1st April 2022 (14 KB)


11:49:16 - 14.03.2022

Violence against Women & Girls Survey

The OPCC are currently surveying communities and partners regarding the police approach to violence against women and girls.

They wish to hear from those who work with victims, survivors, and perpetrators.

Please could you complete this short survey.


14:31:36 - 03.03.2022

Home and Well Service - Citizens Advice Hampshire Project

Home and Well is a unique collaboration by organisations working together to support residents of Hampshire and the Isle of Wight return home as quickly and as easily as possible after a hospital stay and, importantly, ensure they have the comfortable home environment that will help them continue to recover rather than relapsing.

The countrywide projects scheme aims to address the detrimental impact that cold homes, reduced water usage and anxiety due to utility bills can have on people returning home from hospital.  By addressing these issues, the partners hope to speed recovery and reduce need for re-admission.

Specially trained Citizens Advice advisers will review patients’ utility bills to ensure they are on the best possible deals and maximising the benefits that utilities have to offer.  The advisers will also help patients apply to be on the Priority Services register – meaning that they will receive additional support should they experience a power cut or water shortage.

For further information please see the attached flyer, and Home and Well.

pdf Home Well Referral Flyer Sep 21 (FINAL) (376 KB)

14:27:06 - 03.03.2022

Weight Management Referral Claims

Reminder on the referral criteria for the Weight Management Service.

Please read the attached comms.

document Weight Management Referral Claims comms (158 KB)

Please do get in touch with the Primary Care Team This email address is being protected from spambots. You need JavaScript enabled to view it. should you need further clarification or support on the process.

document PCCG116a ICOS referral pathway Feb 2019 v 1 (99 KB)

pdf 5 4 NHS DWMP GP Toolkit Final (3.59 MB)


14:20:41 - 03.03.2022

Nurses and GPs may be interested in the free online training

Management of Acne and PCOS

28 March | 19:00–20:00 | Online | FREE

Ahead of the upcoming joint conference, ‘Where Women’s Health Meets Dermatology’ this webinar provides a taster into the crossover between two disciplines: acne and polycystic ovary syndrome.

Join our expert speakers Dr Julie Oliver, Dr Anne Connolly MBE and Dr Angelika Razzaque for an informative webinar and live Q&A.

Suitable for all primary care healthcare professionals, this webinar offers the opportunity to gain CPD and improve patient lives.

To register, please follow the link below:


14:41:11 - 01.03.2022

NHS e-Referral Service - Survey into advice and referral channels

The NHS e-Referral Service (e-RS) would like to hear users’ feedback on the three different advice and referral routes in e-RS: Advice and Guidance, Referral Assessment Services (RAS) and Bookable Services. 

This survey is designed to help the NHS Digital/e-RS programme understand how the different channels are being used, what works well and what could be better. Your responses will help us make ongoing improvements to e-RS according to your needs.

Please complete this survey by clicking

14:35:09 - 01.03.2022

Eating Disorder Week

Please see the attached comms about Eating Disorder Week and various dates for your diary.

document Newsflash Eating Disorder Week (19 KB)




14:31:41 - 01.03.2022

NHS Jobs - Medical Examiner, Portsmouth Hospital University NHS Trust

If you are interested in the role of ME, Portsmouth are currently recruiting through NHS jobs. This is the link.

Closing date for applications is 18/03/22

14:29:28 - 01.03.2022

Supporting people on waitlists – My Planned Care public platform now live

We know that people waiting for elective care want to feel adequately informed and supported during this time and may contact their GP team for an update. In response, and as part of the Elective Recovery Plan, we have recently launched the first phase of the My Planned Care Patient Digital Platform.

This site provides people waiting for a hospital appointment, operation or treatment (excluding cancer) direct access to the latest wait-time information and support for all acute trusts across England. The platform is easy to access and navigate and is designed for patients who are on an NHS wait list, as well as their relatives, carers and supporting healthcare teams, including their primary care team.

The site will also be expanded to include the latest clinical guidance and details about locally available support to help people look after their health and well-being whilst they wait. There will be a wider ‘public’ launch in a few months’ time once the majority of trusts have had the opportunity to add their supporting details. A communications toolkit has been produced primarily for trusts to promote this service to patients, which includes a script for patient queries which GP teams may find useful.

15:02:50 - 22.02.2022

Death certification and cremation forms after the Coronavirus Act expires

The Coronavirus Act 2020, which introduced easements to death certification processes and cremation forms, expires at midnight on 24 March 2022. Some changes have been retained on a permanent basis through other measures, and other processes revert to previous practice.

The following provisions are continuing after 24 March 2022:

  • The period before death within which a doctor completing a Medical Certificate of Cause of Death (MCCD) must have seen a deceased patient will remain 28 days (prior to the coronavirus pandemic, the limit was 14 days).
  • It will still be acceptable for medical practitioners to send MCCDs to registrars electronically.
  • The government’s intention is that the form Cremation 5 will not be re-introduced after the Coronavirus Act expires.

The following emergency provisions are changing with the expiry of the Act:

  • The provision temporarily allowing any medical practitioner to complete the MCCD, introduced as a temporary measure by the Coronavirus Act, will be discontinued.
  • Informants will have to register deaths in person, not remotely.

15:01:21 - 22.02.2022

Notification of unplanned closure: Tesco Pharmacy Portsmouth FJE83

We have been informed by Tesco Pharmacy (Clement Attlee Way) of recent unforeseen closure (from 21/02/22 17:30 until further notice). The closure is as a result of last minute cancellation of locum pharmacist cover and unsuccessful attempt for replacement pharmacist cover. There is signage to inform customers of this sudden and unforeseen closure.

We will inform you when we receive any update from Tesco Pharmacy.

15:00:02 - 22.02.2022

Planned Maintenance: Portsmouth Hospitals University NHS Trust - IT Datacentre - Power Supply Improvements

Please read the attached comms regarding some work that will be carried out in the PHU Sub Level A Datacentre at QAH on Saturday 5th March between 06:00 and 21:30.

document Planned Maintenance on 05 03 22 (34 KB)


15:53:14 - 17.02.2022

Free Personalised Care Webinars

Hampshire and Isle of Wight ICS are supporting a series of short, bite sized webinars to introduce you to the Personalised Care Operating Model and how this is relevant and useful in different settings

We are called WASP (Wessex Activation, Self-Management and Personalisation) and for several years, we have been working with clinical teams in Wessex to help them embed personalised care into their services, to help people better manage own their health and care.  We are passionate about what we do and want to share our experience through these free 1 hour webinars.

Our Introduction to Personalised Care webinars are broken down into four NHS clinical areas, Acute, Mental Health and Learning Disabilities, Primary Care and Outpatient.

Booking details attached.

document WASP webinar (221 KB)

11:16:03 - 16.02.2022

Violence and Aggression - Provider Sharing and Learning Network

See attached poster for how to access this virtual training opportunity.  Please share with your colleagues.

image Prevention of violence and aggression workshop poster Feb 22 (A4 Document) (1) (621 KB)


11:15:06 - 16.02.2022

Data migration to new Cervical Screening sample taker register

Communication from BSPS regarding cervical screening sample taker database.

document Communication from BSPS regarding the cervical sample taker database (97 KB)

11:14:03 - 16.02.2022

National Cervical Screening Campaign Briefing 14 February to 14 March 2022

Dear Colleagues/Practice Managers

Please find attached a briefing from the Office for Health Improvement and Disparities (OHID) regarding their forthcoming national cervical screening campaign.

The campaign will run from 14 February 2022 to 14 March 2022.  The aim of the campaign is to encourage those eligible for cervical screening, women and people with a cervix aged 25-64, not to ignore their invitation and to book an appointment, even if they missed their last appointment or did not take up their last invitation. The campaign will also provide reassurance and address misconceptions around cervical screening and HPV primary screening. 

It will feature TV and radio advertising and social media, as well as national and regional PR activity, which includes targeted activity within ethnic minority and LGBTQ+ groups.

You will be able to access communications resources so you can support the campaign through the Campaign Resource Centre:, which you can sign up for if you don’t have access already.

We would be extremely grateful for your support in this campaign and the attached briefing provides examples of how you can do this.

pdf Cervical Screening Campaign 2022 Partner Brief FINAL (384 KB)

17:14:13 - 14.02.2022

Update: Vaccination as a condition of deployment (VCOD) for all healthcare workers letter and FAQ

Please see that attached update regarding the vaccination as a condition of deployment (VCOD) for all healthcare workers (letter and FAQ).  You may have already received this information directly from NHSE

pdf C1584 Update Vaccination as a condition of deployment (VCOD) for all healthcare workers letter 080222 (112 KB)

pdf C1584 Vaccination as a condition of deployment (VCOD) for healthcare workers FAQ 080222 (79 KB)


17:09:40 - 14.02.2022

Covid Vaccination Prompts and Resources for Supported Decision Making

Please find the Covid Vaccination resource produced and shared by London colleagues to support decision making and which may be helpful to your System.

pdf NHS E I London SG Prompts and Resources to support Covid Vaccination Decision Making (242 KB)

17:01:44 - 14.02.2022

Oral Vitamin K Prescribing for High INRs in Adults in Primary Care

Following a recent incident where an over-anticoagulated patient, with an INR of 11.9 was unable to receive treatment in a timely manner; we will like to remind practices of the updated 'Oral Vitamin K Prescribing for High INRs in Adults in Primary Care' leaflet (see attached). Oral phytomenadione is not always readily stocked in community pharmacies and GP practices are encouraged to keep stock as  

Konakion® MM Paediatric 2 mg/0.2 ml. (Shelf Life= 3 years) (Drug Tariff Price 95p each) to enable timely treatment

pdf Vitamin K for high INRs Leaflet for Primary Care November 2021 (103 KB)


23:28:39 - 01.02.2022

County Lines Pathfinder

Please see documents for registering on training sessions focusing on issues around county lines.  Please disseminate to your wider workforce, as the workshops (on average) are only 2 hours in duration and can be counted towards level three safeguarding training.

pdf County Lines Pathfinder Showcase (227 KB)

pdf County Lines Pathfinder Dissemination Workshops (314 KB)

23:27:09 - 01.02.2022

Change to the Pharmaceutical List – Lalys Pharmacy

The CCG has been informed by PCSE that with effect from 01/02/2022 the pharmacy at 8E Fratton Way PO4 8TA will be operated as a Lalys Pharmacy. Please see attached memo for details.

pdf Memo pharma change Lalys (118 KB)

23:26:03 - 01.02.2022

Free Training for Social prescribing teams

Energise Me have notified us of a date for the next training course - Supporting others to be physically active training.

This training is run in partnership with the University of Kent and London Sport and is being fully funded by Energise Me. Details of the course can be found on the attached flyer. This particular training is aimed at Social prescribers/health and wellbeing coaches and associated roles.

The Training is made up of 3 sessions, dates below.  Anyone wishing to register must be able to attend all sessions in order to take part in this training offer.

Training dates are:

Session 1 –23rd March 2022 10am-1pm

Session 2 –6th April 2022 10am-1pm

Follow up session –18th May 2022 10am-1pm

Places are limited to allow for the best learning environment.

Anyone wishing to register please contact Emily Khural, details below:

Emily Khural

Project officer - Long term health conditions

This email address is being protected from spambots. You need JavaScript enabled to view it.


pdf Supporting others to be physically active full programme LS (2.01 MB)

23:24:13 - 01.02.2022

Change to the Pharmaceutical List –Rowlands Pharmacy

PCSE have informed the CCG that Rowlands Pharmacy 15 Albert Road will close from the 31/01/2022 and the contract will consolidate with Rowlands Pharmacy at the Festing Buildings, Highland road. Please see attached memo for details.

pdf Pharmacuetical Change Memo 31 1 22 (111 KB)

23:22:54 - 01.02.2022

Enhanced support to care homes - for PCNs Newsletter

Second edition of newsletter for PCN’s to provide updates on the enhanced service to care homes. In this issue, we will review what the service has achieved since our last issue in June and introduce colleagues and their role in the enhanced service to care homes.

pdf 78 282 Enhanced Support to Care Homes update (issue two)WEB (475 KB)

07:23:29 - 26.01.2022

OCMS additional information for sharing

Please see attached details regarding the Oral Contraceptive Management Service (OCMS) community pharmacy pilot and details of messages for patients and SystmOne information.

document OCMS info SMS wording for people due OC repeat (14 KB)

07:20:43 - 26.01.2022

Long COVID: National Landscape Webinar - Wednesday 16th February (15:00-17:00)

CRN North Thames will be hosting this first national Long COVID webinar. The idea behind this national webinar is to bring together research on Long COVID and enable a platform whereby prominent multi-centre studies can be discussed with any preliminary data shared if appropriate. The CI's of several national Long COVID studies have kindly agreed to speak at this event. There will also be a community perspective and a guest international speaker. This will allow for a great environment of like collaboration, encouraging recruitment where possible, discussing current work, and perhaps outlining future research strategies with regards to Long COVID. 

The webinar is open to all clinicians and staff involved in the care of Long COVID patients, including staff from NHS Trusts, Community Clinics and GPs.

The event will be over MS Teams, and participants will need to register for the event on EventBrite (Free). Please sign up to the event using the following link:

pdf Long COVID webinar Agenda (176 KB)

07:19:01 - 26.01.2022

Free Image Library from Centre for Ageing Better

The first free library showing ‘positive and realistic’ images of older people in a bid to challenge negative and stereotypical views of later life. The images show a more realistic depiction of ageing and old age – to provide alternatives to the commonly used pictures of ‘wrinkly hands’ or walking sticks. The library, which contains over 400 images and will be regularly updated, offers organisations a wide selection of images that avoid stereotypes associated with older people. Age-positive image library launched to tackle negative stereotypes of later life | Centre for Ageing Better (

23:45:15 - 20.01.2022

Update to PRRT referral form on SystmOne

The existing Rehab & Reablement referral form has been updated and renamed to ‘PRRT Urgent Community Response’ to reflect national terminology and service offer

The PRRT service provides:

  1. A crisis response within 2 hours, to optimally manage patient crisis needs at home and avoid unnecessary admissions. The service is provided by a multi-disciplinary team to people in their usual place of residence with an urgent care need to prevent a hospital admission and involves an assessment (within 2-hours of referral, where appropriate) and short-term intervention

A reablement response within 48 hours to adults who have a health or social care need, including needs arising from dementia, offering short term stabilisation, rehabilitation, and reablement to maximise independence, and involves an assessment and short-term intervention in the patient’s usual place of residence to achieve goals set with the individual


17:01:58 - 18.01.2022

Update on antiviral/neutralising MABs for vulnerable patients

Update on the new COVID-19 treatments available for patients in the highest risk categories in our community following briefing shared in December.

Referral form is available on Ardens.

document Update on antiviral neutralising MABs for vulnerable patients (220 KB)

16:59:47 - 18.01.2022

New Portsmouth SEMH guidance for children and young people

Details of new guidance for children and young people's social, emotional and mental health (SEMH).  This has been produced for a range of areas of concern and is tailored for children aged 5-11 and young people aged 11-16. It describes the different criteria for SEMH support services and the self-help resources available both locally and nationally.  There are also details of webinars in the coming weeks that will give an overview and walk through of the SEMH guidance. 

Hard copies are available, please contact the service direct -Stuart McDowell, Commissioning Project Manager, Integrated Children's Commissioning Team, PCCG & PCC

T:023 92688711

This email address is being protected from spambots. You need JavaScript enabled to view it.

document New Portsmouth SEMH guidance for children and young people (407 KB)

16:56:27 - 18.01.2022

Audiology Referrals for Hearing Aid Fitting 

We have been made aware that a number of recent audiology referrals have had to be rejected due to impacted ear wax.

To help us manage this, please could we ask practices to advise patients, at the point of referral, that they will not be able to have their hearing aid fitted unless their ears are clear of wax.  Please provide patients with advice on how they can manage this themselves.  (Recommendation to a patient is to purchase olive oil ear drops or sodium bicarbonate 5% ear drops.  If symptoms persist, consider ear irrigation using an electronic irrigator providing that there are no contraindications).  Please see attached “Removal of Ear Wax Pathway” for further details.

Also attached is a patient information leaflet, which you might want to give the patient to support these discussions.  The leaflet was co-produced with Portsmouth Hospitals but applies to all audiology services within our patch.

We will also be asking the provider to make contact with the patient, ahead of their appointment, to ensure they have followed this advice.

Thank you for your continued support.

pdf PHU managing ear wax (354 KB)

document Removal of Ear Wax Pathway (61 KB)

17:27:17 - 13.01.2022

Changes to the process of tasking GPs - Immedicare

Please note a small change to the process of tasking GPs for immedicare.

Any queries please contact the service direct, details below:

Annabelle Smith, Contract Performance Manager

07740 175452

This email address is being protected from spambots. You need JavaScript enabled to view it.

document Changes to the process of tasking GPs Immedicare (46 KB)

17:25:45 - 13.01.2022

Parenting Offer and Triple P Discussion Group Posters

Please find attached the parenting offer and discussion group posters for this upcoming term.

document Parenting Offer January 2022 (7.29 MB)

17:24:21 - 13.01.2022

PMA Webinars | Join us and Wesleyan on 10th February at 19:00 for a free update on the NHS Pension Scheme and Pension Age Discrimination

In conjunction with your local Wesleyan Financial Services Consultant, we would like to invite you to a free- to-attend webinar on Thursday 10th February at 19:00.

This webinar is designed for medical professionals to improve your understanding of the NHS Pension Scheme and Pension Age Discrimination (sometimes referred to as the McCloud judgement) and how this could impact your future. It will be hosted by Wesleyan Financial Services Consultants.

document PMA Webinars, Join us and Wesleyan on 10th February at 1900 for a free update on the NHS Pension Scheme and Pension Age Discrimination (83 KB)

08:11:59 - 13.01.2022

Free Training on Adverse Childhood Experiences

An offer of free training on Adverse Childhood Experiences (ACEs) and how it can result in trauma which can negatively impact a person throughout their whole life.  The training explains how to support patients in a trauma informed way, for more positive outcomes.

Police and Crime Commissioner, Donna Jones, has been awarded Home Office funding to deliver a Trauma Informed Training Programme until March 2022.  This programme includes the offer of free on-line training (via zoom) designed exclusively for GPs and GP Practice Staff.  The training is 3.5hrs long and provided by WAVE Trust, a credible, trauma informed training provider. Staff from the same GP practice do not need to attend the same session.  

Please find attached the link to register and the expected learning outcomes.

Six dates are offered between February and March 2022.

This training is free as it is already funded by the Home Office through the Police and Crime Commissioner’s Violence Reduction Unit (VRU).

When you register, please note the section explaining how personal data will be used.   

We believe that embedding trauma informed practice across public services will help people live happier, healthier, crime-free lives, and in the longer term also reduce demand across public services.

Group 6: Trauma-informed Training for GPs and staff Tickets, Multiple Dates | Eventbrite

08:09:00 - 13.01.2022

Safeguarding Children & Covid 19

Please see attached letter from the Department of Education, seeking the support of health to ensure that as a safeguarding partner, we are collaborating with colleagues to develop plans that respond to the vulnerabilities facing children who have disengaged from education or who do not return after the school holidays.

The detail in the letter reflects much of the work implemented during the initial COVID phase when schools worked with other relevant agencies, including health visitors, school nurses, GPs and midwives to share intelligence and information so that support was targeted to the right children and families.

pdf Letter from Indra Morris Keeping children and young people safe this winter (165 KB)

18:22:43 - 06.01.2022

Thrombocytopaenia in patients with ITP after COVID vaccination

Please could you bring the attached to the attention of all practice staff who might receive requests from patients to arrange urgent blood tests..  The COVID vaccination service will be attempting to identify relevant patients when they attend and advise them to contact their practice to make the necessary arrangements.

document Thrombocytopaenia in patients with ITP after COVID vaccination (13 KB)

18:20:12 - 06.01.2022

Changes to the Gastroenterology Pathway – PHU Trust

After a short period of trialling, all referrals to Gastro via Referral Assessment Service, the department has taken the decision to change back to Advice and Guidance for routine gastro appointments.

The department will continue to book patients into upper and lower GI clinics without sending back to GP’s – which was the benefit of the RAS – but the advice and guidance feature which was lost with the change to RAS will now be made available to GPs again.  The 2ww/IDA pathway will remain a referral assessment service.

Both services can be found on eRS as follows:

  • Medical Gastroenterology Advice and Guidance-PHU-RHU                                                     
  • 2WW Medical Gastroenterology RAS (Upper GI and IDA Proforma)-PHU-RHU       

This change will come in place on Monday 10th January 2022

16:54:28 - 05.01.2022

Healthier Together app - live and being rolled out across HIOW

Details have been circulated to practice leads direct.

document Healthier Together app (16 KB)

document Healthier Together app PCN offer HIOW Dec 2021 (5.61 MB)


16:53:04 - 05.01.2022

Every Action Counts

A quick reminder of the Every Action Counts resources available at Coronavirus » Every action counts (  to support good practice in COVID-19 infection prevention and control.  There is a particularly useful primary and community care risk assessment tool (24 Dec 2021) that practices can use to review their current set up and practice.

16:51:51 - 05.01.2022

Victim Support's Safe Spaces Service

Details of a new support service for adult victims of church abuse, both historic and recent, launched by the Church of England and the Catholic Church of England and Wales. 

document Victim Support safe spaces service (1017 KB)


16:50:16 - 05.01.2022

HSAB Financial Abuse Awareness Session - 19 Jan 22

You will be aware that the HSAB provides a fully funded training programme which is open to all colleagues from multiagency partners and organisations across Hampshire.  This programme, training materials and the link to make a booking can all be accessed from this page: 

Our next virtual session is on Financial Abuse Awareness.  This session aims to raise awareness of different types of financial abuse, including cybercrime, fraud, and scams. It includes the following:  

  • Fraud and cybercrime – Hampshire Police
  • ‘Loansharks’ – The Illegal Money Lending Team
  • What Banks can do to help – Barclays Bank

This session is a repeat of one that was delivered in June 2021. 

HSAB Learning Zone | Hampshire Safeguarding Adults Board (

16:48:54 - 05.01.2022

Social Prescribing Link Worker Webinar Series: Reducing Health Inequalities, 19 January 2022 1:30pm – 2:30pm

FAO PCN Directors and Social Prescribers, please forward as necessary

For this webinar we are delighted to have a range of speakers from social prescribing, sharing examples of the valuable work link workers (SPLW’s) are engaged with, in their local communities, to tackle health inequalities and the social causes of poor health at the individual level.

We will also be joined by a member of the NHS England and Improvement Health Inequalities Team to share with us the Core20PLUS5 – A national NHS England and NHS Improvement approach to support the reduction of health inequalities at both national and system level. The approach defines a target population cohort – the ‘Core20PLUS’ – and identifies ‘5’ focus clinical areas requiring accelerated improvement.

Social Prescribing Link Worker Webinar Series: Reducing Health Inequalities (

pdf Core20plus5 a4 infographic 1 61c49270a3085 (335 KB)

16:46:52 - 05.01.2022

Learning Together Week - 17th January

The National Safeguarding team have devised a week of online safeguarding sessions for the week commencing 17th January.

Please see attached, to book on any of the available one hour lunchtime learning sessions. 

pdf Learning together week v1 2docx (115 KB)

16:45:10 - 05.01.2022

Promotion of HEE Knowledge and Library Hub - a new, free platform for the NHS in England

The new Health Education England funded NHS Knowledge and Library Hub is a ‘one-stop’ gateway which, for the first time nationally, connects NHS staff and learners seamlessly to a significant range of free, high-quality knowledge and evidence resources, services, tools and databases, all in one place.

Content of the easy-to-use platform includes over 7,000 journals, e-books - including OUP handbooks, clinical decision support tools - such as BMJ Best Practice, NICE pathways and guidelines and clinical and medical databases.

Accessed via OpenAthens, users will be able to tap into the same system wherever their career takes them.

document HEE Knowldge and Library Hub (82 KB)

12:27:46 - 23.12.2021

Tackling Serious Violence - County Lines & Coercive Internal Concealment Rapid Reads

Please see attached two linked rapid reads on ‘County Lines’ that have been produced by the Tackling Serious Violence Clinical Reference Group (TSV CRG).  Please share the attached resources as appropriate to raise awareness of county lines as we prepare for the upcoming festivities, as there is a risk that county lines activity may rise during this holiday period.

pdf Coercive Internal Concealment RR (98 KB)

pdf County Lines Intro RR (002) (98 KB)


12:26:15 - 23.12.2021

Trauma Informed Training Dates

Please find attached new dates released between Jan and March 2022 for free ACE/Trauma Training for professionals aged 18 plus across Hampshire, Isle of Wight, Portsmouth and Southampton.  This also includes the link to register and learning outcomes.  Training will be provided by WAVE Trust, a credible, trauma informed training provider.  A variety of dates are offered and we hope you can find a date and time that suits you (please click on the Eventbrite link and ‘select a date’). 

We suggest registering as soon as possible to avoid disappointment.   To cater for different levels of understanding of being ‘Trauma Informed’, WAVE Trust are offering each person registering the choice of a foundation course or a more advanced course, relevant to their sector.   Please feel free to register for both the foundation and advanced course if you wish.  We have found that many people who do the first session are keen to go on to the second level.  All courses will be accessed through ZOOM and are 3.5hrs long.

spreadsheet WAVE Trust training dates and details Groups 1 4 (Jan Mar 2022) (10 KB)

16:50:04 - 16.12.2021

Helping NHS colleagues stay healthy and well in work

A new online resource aimed at helping NHS and Primary Care colleagues in Hampshire and Isle of Wight support their wellbeing is now available.

The Hampshire and Isle of Wight (HIOW) Health & Wellbeing programme team has launched The People Portal – an online resource with free health and wellbeing advice, tips and local services:

And if NHS colleagues need support with issues such as stress, physical health, nutrition or exercise, from 1 January 2022 they can also call local expert advisors through its Health & Wellbeing Support Service on 0300 772 7099, the phone line is open 9am-4.30pm Monday to Friday or email: This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.


16:48:44 - 16.12.2021

Omicron Response: Screening & Immunisations in Primary Care

In light of the recent guidance in relation to the Omicron response both in terms of the vaccination programme and the wider system readiness, I wanted to draw your attention to a number of points, in order to avert any potential confusion:

  1. The Impact and Investment fund points in relation to flu remain in place, and the expectation is that practices will continue to deliver the flu programme alongside the covid-19 vaccination programme.
  2. The ‘C1487 - Preparing the NHS for the potential impact of the Omicron Variant and other winter pressures letter’ says, on page 9, Cancer: local systems should stress test their plans to confirm that the elements that helped to sustain cancer services in previous waves are in place, and to ensure that: • rapid access, including tests and checks for patients with suspected cancer, as well as screening services, are maintained.   That includes taking cervical samples in primary care.

The QOF points for cervical screening and routine childhood immunisation programmes remain in place to reinforce the expectation that the programmes should continue to be delivered.

16:47:41 - 16.12.2021

Portsmouth CCG Safeguarding Newsletter

Please find attached the December newsletter.

document Dec2021 newsletter (994 KB)


16:46:20 - 16.12.2021

Christmas & New Year Bank Holiday Posters 2021/22

Community pharmacy opening hours over the festive bank holidays in Portsmouth attached.  Up to date information is maintained at

pdf Hampshire Pharmacy Opening Times Dec 21 Jan 22 (453 KB)

17:49:03 - 14.12.2021

Medical Examiner system to be extended to all UK deaths

The Health and Care Bill 2021-22 is currently passing through Parliament which, in 2022, will introduce a statutory Medical Examiner system within the NHS in England, for the purpose of scrutinising all deaths which do not involve a coroner. In anticipation of this change in the law, the Medical Examiner (ME) office hosted in QAH is recruiting MEs and rolling out the system from the Acute Trust into the wider community. Deaths from the Rowans Hospice are already reviewed as will those inpatient deaths from Solent NHS Trust in December. A pilot with a Portsmouth GP Practice is being planned for early 2022. We would welcome contact with any more Practices interested in taking part in the roll out.


17:47:33 - 14.12.2021

Community Pharmacy - Oral Contraception Management Service (OCMS) Pilot and the Hypertension Case Finding Service (HCFS)

Please see the attached information regarding the Oral Contraception Management Service (OCMS) in Community Pharmacy pilot and the Community Pharmacy Hypertension Case Finding Service (HCFS), you will also find links to a number of resources available via the attached document.

Please share this information with the relevant staff within your practice i.e. workflow clerks, clinicians and care navigators etc.

document OCMS HCFS Primary care comms (22 KB)


16:07:47 - 09.12.2021

Referral pathway for suspected Iron Deficiency Anaemia (IDA)

Following recent feedback from primary care around delays to the IDA pathway it has come to light that an old referral form called “Portsmouth Iron Deficiency Clinic Referral Form” is still in circulation. We have asked Ardens to archive the form but please be mindful that it may still appear in the practice recently used forms section which will need manual removal by each practice.

The correct form to use is the attached 2WW Upper GI referral form. The launch of the Gastroenterology Referral Assessment Service should also help with ensuring the correct service is chosen at the point of referral. As a reminder, the referral options with immediate effect are:

  • Medical Gastroenterology RAS-PHU-RHU                                                             
  • 2WW Medical Gastroenterology RAS (Upper GI and IDA Proforma)-PHU-RHU       

document Portsmouth Iron Deficiency Clinic Referral Form updated 071020 OLD FORM DO NOT USE 30 11 21 (43 KB)

document Upper GI 2WW Referral (65 KB)


13:11:51 - 07.12.2021

FSRH Clinical Effectiveness Unit statement on extended use of LARC - November 2021

As a result of the COVID-19 vaccination programme, the risk/benefit balance for LARC procedures has now shifted and routine extended use of LARC is not recommended. Individuals should be advised to attend for LARC removal/replacement at 3 years (Nexplanon), 5 years (Mirena), 6 years (Levosert – note the licence for Levosert has been extended to 6 years), and 10 years (10-year copper IUDs).

08:22:37 - 03.12.2021

A SystmOne Tasks SOP & SystmOne Task Recipient User Group Updated Documents - for action

s agreed and signed off at the TPP User Group last week please see attached the updated SystmOne Tasks SOP and SystmOne Task Recipient User Group document.

The SOP outlines the procedure for when sending tasks between organisations and ensuring tasks are not sent to individually named people but agreed user groups.  All practices need to ensure they have an internal process for managing tasks and for those which have been unassigned or sent to individuals.  In these instances for any Solent tasks incorrectly sent there is a process outlined in the SOP where a preset message for replying to the sender has been agreed, along with sending a separate task to the senders organisation admin group, you can set up a task template for this (instructions attached).    

The SystmOne Task Recipient User Group document lists all of the agreed user groups, you need to ensure you have these set up within your practice.

Please share this with all staff within your practice who deals with SystmOne tasks.

document SystmOne Tasks SOP v5 updated December 2021 (30 KB)

document SystmOne Task Recipient User Groups v3 updated December 2021 (18 KB)

document Task Template instructions (57 KB)

08:20:42 - 03.12.2021

Access to record data - Additional webinars available

Additional webinars are now available to book for getting patients ready to have access to their future data.  Please follow the link set out below.

The webinars are aimed for GP operational staff and Primary care commissioners.

08:19:51 - 03.12.2021

Community Pharmacy - Change of Ownership

From the 1st of December 2021, the pharmacy at 67 Milton Road, PO3 6AN will change ownership from Lloyds Pharmacy ODS: FAQ52 to Lalys Pharmacy ODS: FNH78.

The opening hours remain the same.

The SystmOne CCG Contacts address book has been updated.

08:19:09 - 03.12.2021

Urgent Community Response (UCR)

The Portsmouth Rehabilitation & Reablement Team (PRRT) have enhanced their existing offer of an Urgent Community Response (UCR) within two-hours to keep people safe in their own home and prevent hospital admissions. Please read the attached service information sheet and poster for full details of the UCR offer including referral criteria and contact information.

pdf UCR Service Info Sheet (241 KB)

image Urgent Community Response Poster (508 KB)

12:49:42 - 30.11.2021

Publication of Safeguarding Adults Review 'YL'

The Portsmouth Safeguarding Adults Board has published a Safeguarding Adults Review of the case of 'YL' last week.  

The review report and a summary for professionals is available on the PSAB website here.

The chair of Portsmouth Safeguarding Adults Board, David Goosey, said:

"This review was commissioned following the tragic death of YL, a daughter, granddaughter and a mother to a young child.

"It concludes that, although the death was not linked to abuse or neglect, there are lessons to be learned, including how services in the city can work together more effectively to support adults with complex mental health conditions and their families.

"Many improvements have already been made and an action plan is being put in place to address other lessons identified.

"We offer our deepest sympathies to the family of YL and others who knew her."

Please share the information about the review with your colleagues and encourage staff to read the summary and consider how they can incorporate the learning into their future practice.

11:40:07 - 26.11.2021

Important Update - to Accelerated Records Access Programme

Please note that GP practice clinical systems will not go live in December 2021 with system changes to provide all patients with access to their future data.

This change will now occur in April 2022 and will apply to all practices using TPP and EMIS systems. Arrangements with practices that use Vision as the clinical system are under discussion.

This is in response to issues raised by general practices that further time is needed to prepare staff for the changes and to provide training on ensuring sensitive information is hidden from patient view as it’s entered on systems.

We also aim to enable patients to request their historic coded records from 2022 through the NHS App.

Further information can be found here:


11:38:54 - 26.11.2021

Looked after Children week 6th December

Colleagues across South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.  These sessions are open to all health and social care staff, so please share this email with your colleagues.

Please find attached a programme containing joining instructions. We look forward to you joining us for an exciting and informative week.

document Programme Looked After Children and Care Leavers Week Commencing 6th Dec with links (125 KB)


11:37:53 - 26.11.2021

The Harbour - Peer Led Crisis Support Service

Please find attached the electronic poster for this new service.

The Harbour is an out of hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant & East Hampshire. The service is also available to carers and loved ones.

The Harbour provides short term support for people struggling with their mental health and can introduce service users to other support services for ongoing recovery if required.  The team comprises of those who have experienced mental health challenges themselves and have accessed our local health services.

Please share with your teams and patients.

pdf The Harbour A5 flyer Final 14Sep2021 (3.32 MB)

11:36:33 - 26.11.2021

e-RS Release 11.2 - Friday 3 December 2021 (subject to final testing)

Details of an upcoming e-RS release and the plans to change the date shown to patients on RAS/ASI letters.  Please consider this date change in the context of keeping patients informed of their referral and make any changes to your business processes, if required.

document E RS Release 11 2 Friday 3 December 2021 (subject to final testing) (13 KB)



15:27:09 - 23.11.2021

5 Min Update - Cancer Screening Updates SE Locality

5 minute updates and information leaflets that SE locality have produced and shared with their practices.

document Cervical Screening 5 min updates (175 KB)

document Bowel screening 5 min update (68 KB)


15:22:10 - 23.11.2021

PGD and National Protocol updates - Pfizer / Comirnaty Covid 19 vaccines

Links to the updated PGD/ Protocols for Pfizer and Cominarty which have just been published

06:39:03 - 23.11.2021

Learning From Patient Safety Events

LFPSE – a reminder that all practices should be registered and recording events on this system now that NRLS has been discontinued.

As we move towards becoming an ICS it is really important we ensure we have something in place in Portsmouth where incidents and good practice in primary care are regularly recorded to avoid the introduction of additional local systems and requirements.  LFPSE will also be used in the future for the management of serious incidents.

06:36:17 - 23.11.2021

Quasar Update

Quasar Healthcare Professionals Feedback

Monthly Update - October 2021

pdf AI08 PCCG Quasar HCP Feedback Monthly Datapack 2021 09 Circulation (672 KB)

06:31:33 - 23.11.2021

For Action: Updated PGD : 20211013InactivatedInfluenzaPGDv10.00

Please find attached the following updated vaccine PGD:

  • 00 (Gateway number: GOV-10167).  This is to replace the PGD 20210723InactivatedInfluenzaPGDv09.00 (GOV-9226) on 15 October 2021

These PGD templates require organisational authorisation in line with HMR2012 before they are legally valid PGDs. Authorising organisations must not alter, amend or add to the clinical content of these documents (sections 4, 5 and 6); such action will invalidate the clinical sign-off with which it is provided. In addition authorising organisations must not alter section 3 ‘Characteristics of staff’. Only sections 2 and 7 can be completed within the editable fields.

Please could you ensure that these documents are made available to all staff who require them.

They will be available to download from the following link within the next few days:

NHS England and NHS Improvement South East » Hampshire, Isle of Wight, Buckinghamshire, Oxfordshire and Berkshire PGD downloads

The national protocol will be available to view/download via:

Guidance overview: National protocol for inactivated influenza vaccine - GOV.UK (

pdf 20211013InactivatedInfluenzaPGDv10 00 (344 KB)

00:07:27 - 19.11.2021

Language Code

Please find up to date version of Prestige language codes for interpreter services.

pdf Prestigte Network TI Language Codes (522 KB)

00:06:15 - 19.11.2021

Webinar - IPC in the Community & Practice Nursing

Details of webinar to be held on Thursday 25th November at 1pm.  Promoting Multi-Morbidity reviews using a risk stratification framework and looking at the benefits of a holistic approach to long term condition management whilst utilising every member of the Multi-disciplinary team and reducing the frequency of appointments.

document Webinar IPC in the Community & Practice Nursing (162 KB)

00:04:29 - 19.11.2021

Breastfeeding Network Support Groups

Updated poster for display with updated details of local groups.

document Breastfeeding Network Support Groups (302 KB)

17:44:15 - 17.11.2021

Flyer - Looked After Children and Care Leavers Week - Commencing 6th December

The South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.

The events are open to all health and social care colleagues, so please feel free to share amongst your colleagues.  Please find attached a flyer with details of daily events.

Joining instructions: Links to the webinars will be distributed shortly.

document Flyer Looked After Children and Care Leavers Week Commencing 6th December (26 KB)

17:43:08 - 17.11.2021

NICE - COVID-19 Rapid Guideline: Managing the Long-Term Effects of COVID-19

This guideline covers identifying, assessing and managing the long-term effects of COVID-19, often described as ‘long COVID’.  It makes recommendations about care in all healthcare settings for adults, children and young people who have new or ongoing symptoms 4 weeks or more after the start of acute COVID-19.  It also includes advice on organising services for long COVID.

This guideline has been developed jointly by NICE, the Scottish Intercollegiate Guidelines Network (SIGN) and the Royal College of General Practitioners (RCGP).

On 11 November, we made new recommendations and updated existing recommendations on identification; planning care; multidisciplinary rehabilitation; follow up, monitoring and discharge; and service organisation.  We also updated the list of common symptoms, emphasising that these may be different for children.”

See link for further details.

17:42:08 - 17.11.2021

Notification of Unplanned Temporary Suspension of Services: Tesco Pharmacy Portsmouth FJE83

We have received the notification below from Tesco Pharmacy North Harbour:

‘We are having to restrict our opening hours to 9am until 6pm, from 16/11/2021 until 27/11/2021.

This is because of severe staff shortages due to several colleagues being absent with Covid-19 illness…

We have notified local pharmacies and have returned all acute prescriptions back to the NHS spine.’

17:41:26 - 17.11.2021

Referral of Diabetic Men for Vasectomy in Solent

Updated guidance and referral forms.

document PCCG287b Referrals of men with diabetes for vasectomies Nov 2021 (50 KB)

17:40:17 - 17.11.2021

Carers Centre & You: How can we help?

Information for Carers Rights Day (25th November 2021) - new video resource launch.  Aiming to reach all unpaid carers in PO1-PO6.

It would be beneficial if surgeries were able to send a text to patients with the information - templates have been included.  If any surgeries would like to work directly with the Carers Centre this would be welcomed, contact details below;

Laura Pryde-Jarman (Project Officer).

Carers Centre, 117 OrchardRoad, Southsea, PO4 0AN.

Tel: 02392 851864

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

image Carers Centre and You launch flyer (97 KB)

document Carers Centre GP Patient Contact Text Templates (12 KB)

17:39:10 - 17.11.2021

UK Threat Level raised to SEVERE

You will have seen details of the incident outside Liverpool Women’s Hospital which occurred on Sunday, 14th November.  This event has been declared a terrorist incident.  Officers from Counter Terrorism North West are leading the investigation supported by Merseyside Police.  Three males have been arrested in Liverpool under the Terrorism Act. 

The Home Secretary following a meeting of JTAC (Joint Terrorism Analysis Centre: see link ) has announced that the threat level has been raised to SEVERE, meaning an attack is highly likely. 

This means there will be a visible increase in police activity at transport hubs and other areas where mass gathering may occur.  The priority at this time is to provide reassurance to the public and emphasise that people should remain vigilant and report any suspicious activity.   

We would ask you to please inform your relevant colleagues that they should be alert but not alarmed and report any suspicious activity to police using the 999 service, call the Anti-Terrorist Hotline 0800 789 321

You can continue to make Prevent referrals in the standard way using the National Referral Form. Community members can contact the Prevent advice line if they are concerned that someone may be vulnerable to being radicalised on 0800 011 3764.

17:40:09 - 10.11.2021

PCN Online event for Cardiovascular Disease Prevention

Tuesday 30th November 9.30am-1pm.

Please see attached for details on the PCN Online event for Cardiovascular Disease Prevention.

We encourage that every PCN is represented at the event with CVD lead or other key person if possible please.

Register for the event on Eventbrite link:  

document 2021 11 09 PCN Online event for Cardiovascular Disease Prevention (16 KB)

17:15:48 - 10.11.2021

Parenting Offer November/December

Details of services & workshops available to parents for November/December.

document Parenting Offer November 2021 (28 KB)

pdf Triple P DG Poster November December 2021 (294 KB)

pdf Teen DG poster November December 2021 (416 KB)

17:13:54 - 10.11.2021

Fast Access Chest Pain Clinic, Portsmouth Hospitals NHS Trust – Pathway Reminder

As you know the pressure in Primary and Secondary care is increasing with more patients attending ED and their GP practices with chest pain.  We wanted to take this opportunity to remind you of this service.  The Fast Access Chest Pain Clinic is available for patients with new onset, stable, exertional chest pain.  Please refer appropriate patients meeting these criteria via e-Referral, completing the essential information requested on the up-to-date referral proforma.  Patients who meet the referral criteria will be assessed within 14 days.  Inappropriate referrals may be rejected or redirected to other Cardiology OP services.

17:13:12 - 10.11.2021

HIOW SIT 5 Minute Update November 2021 Edition

Please find attached the November 2021 Edition of the HIOW Screening and Immunisation Team’s 5 Minute Update.  Please share with your practice staff members as appropriate. 

We hope you find it useful and if you have any comments or queries then please let us know. Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

pdf NHS England HIOW Screening and Immunisation 5 Minute Update Issue 36 (217 KB)

17:09:22 - 10.11.2021

4LSAB Safeguarding Concerns Guidance - Essential Points

The purpose of this multi-agency framework is to support the decision making and reporting of adult safeguarding concerns, in order to impact positively on outcomes for people with a need for care and support, who are at risk of or experiencing abuse or neglect.  We have condensed the 41 page framework into this guidance, focusing on the essential points.

This guidance is useful for any health and social care professional who visits patients in their own homes.

document 4LSAB Safeguarding Concerns Guidance Essential points (345 KB)

17:08:21 - 10.11.2021

Intelligence from HSI CCG CQC inspections

This document contains useful themes (for shared-learning) from recent CQC inspection within West Hampshire.  The theme includes accessing medical records during inspections, PGD processes, governance, HR processes, medicines management and infection prevention & control.

Please note - QC will now undertake a number of searches remotely; it is therefore important that you are aware of these searches and undertake a review of these prior to a CQC inspection to identify gaps and undertake the actions required.  In many cases these searches will need to be repeated regularly to identify new patients meeting the criteria and there have been cases where practices have been given written warning notices when found not to be undertaking these searches regularly.

The full list of searches can be found here:

document Current CQC intelligence Updated Oct 2021 (49 KB)

17:07:01 - 10.11.2021

Interested in becoming a Community Champion?

Information for Practices on the Community Champion scheme to help the NHS and Council to increase uptake of the COVID-19 vaccination.

document Interested in becoming a Community Champion (566 KB)

08:03:34 - 05.11.2021

Develop your Skills & Knowledge in Having Healthy Conversations about Alcohol

Details of three-hour online training sessions which are designed to encourage and support the philosophy behind Making Every Contact Count (MECC) to deliver Alcohol Identification & Brief Advice (IBA) or Very Brief Advice (VBA).

Dates available during November.

pdf MECC Alcohol IBA Flyer Final (152 KB)

08:01:59 - 05.11.2021

Birth Reflections Service

Attached are details of a pilot service which has been running since April 2021 which practices may not be aware of.  This is for women who have either delivered within Portsmouth or who are currently pregnant, who feel they have unresolved questions around their previous birth experience.  Further details and how to refer are attached.

document Birth Reflections Service (13 KB)

08:00:35 - 05.11.2021

Autism/ADHD Referrals

Portsmouth CCG commission a service from Surrey and Borders Partnership Trust (SABP) for autism and ADHD diagnosis.  If there is a concern about waiting times or choice then please be aware that we have commissioned additional capacity from a company called Solutions4Health to provide digital diagnostic assessments.  The referral process for both services is being managed via SABP and therefore referrals need to go to the Surrey service which will then offer a choice of provider.  Both of these services have undergone due diligence to ensure they provide safe, effective and value for money services.  This initiative offers choice and ensures waiting times for assessments will reduce significantly over the coming months.

We are currently acknowledging that some individuals wish to be referred to other providers under the choice legislation and the CCG will support this if the GP is satisfied that the individual is eligible under the choice guidance (ie, it will be their first consultant episode) and that the provider has a contract for diagnostic assessments with a CCG elsewhere in England.

 Any problems/queries please contact This email address is being protected from spambots. You need JavaScript enabled to view it.

07:58:59 - 05.11.2021

Surviving Winter 2021-22 Fund -  Guidelines for Partners

The Surviving Winter Fund has been created to help older persons (60+ years) in Hampshire & the Isle of Wight who cannot afford to heat their home and maintain a reasonable standard of living during the winter.  Details attached. 

document Partner Guidelines Surviving Winter Fund 2021 2022 (1) (684 KB)

07:57:08 - 05.11.2021

Quick Advice and Guidance Guide for Suspected New Heart Failure Referrals to Cardiology at PHUT

Just a reminder regarding Heart Failure referrals.  The ERS process switched over from RAS to A&G on 6th September 2021.  To support this change over in ERS, Dr Zaid Hirmiz has kindly created a short video on its use and how this looks in ERS.  Please see link to the 10 minute video.

Please use the original referral form.  Due to operational pressures at PHUT the 6 week non-urgent pathway is delayed and currently sits at 12 weeks.  Please advise patients of this when you make the referral to ensure they are aware.

Heart failure referral using A&G - Dr Z.Hirmiz

20:14:29 - 28.10.2021

Complaints Handling

Please see the slides from the NHSE complaints training that took place last week for those of you that could not attend.  The training was both supportive and informative.

There are lots of slides but each slide is brief and it is very easy to quickly go through and pick out areas of interest.

document GP training Lee and Claire FINAL Sep 2021 (3.38 MB)

20:13:15 - 28.10.2021

Two way communications - update to list

Please find attached an updated version of the two way communications document which now includes email addresses for dermatology, respiratory and pathology.

Renal is still outstanding despite chasing but I didn’t want to delay distributing this with the additions as some GPs have been asking for the missing email addresses.  We will share again once the renal information has been received.  Ardens have been requested to upload to One Drive.

spreadsheet PCCG756 Two way communications (17 KB)

20:12:36 - 28.10.2021

Healthwatch Portsmouth - Leaflets in GP surgeries on making a NHS complaint

Following a recent change in provider has meant that whenever patients contact Healthwatch to ask for support to make an NHS complaint they are being directed to a different service.  This is causing frustration to patients as the old details are still being given out by hospitals and practices.  Healthwatch have been trying to raise awareness that there is a new way of reaching the Portsmouth service of the IHCA and have been distributing leaflets to practices. 

The link to the page on the HWP website explains about support that is available for Portsmouth residents for making an NHS complaint.

Below is a message for Care Navigators to share with patients who wish to contact the service directly:

“You can reach the free service offered for Portsmouth residents (living within the postcode areas of PO1-PO6) for support to make their NHS Complaint.  

Please contact The Advocacy People by phone on 0330 440 9000 or email:  This email address is being protected from spambots. You need JavaScript enabled to view it.  to register for access to the Independent NHS Complaints Advocacy Service for Portsmouth”.

Healthwatch Portsmouth

20:10:53 - 28.10.2021

Veterans Trauma Network

You may have already heard of or be a part of the Veterans Trauma Network in the NHS. Attached is a new flyer aimed at raising awareness of the service amongst Veterans.

In a nutshell, the VTN deals with all physical health problems in veterans as a result of their time in service - from recurrent illness and problems after limb loss to traumatic brain injury and service-related fertility issues.  It is closely linked to Op COURAGE: The Veterans Mental Health and Wellbeing Service and charities such as BLESMA and Blind Veterans UK which can offer comprehensive care focused around veterans’ needs.  The VTM has a number of Trauma Centres as well as specialist units across England.  Access to the VTN is via the Veterans GP.  More details are on the flyer.

pdf VTN Overview (140 KB)

20:09:03 - 28.10.2021

Accelerating patient access to their GP record

I would like to draw your attention to an NHSX programme of work to improve patients’ access to their GP records. 

This new programme of work builds upon the existing GMS contract requirements for general practice to promote and offer online access to all coded and future prospective information in the medical record (clause 16.5ZA), or when requested in writing give access to the entire historic medical record (clause 16.5ZB). Despite patient interest and these commitments being established since April 2019, only a few patients have this level of access.

More information & details of webinars attached. document Accelerating patient access to their GP record (13 KB)

19:09:35 - 25.10.2021

Hospice and End of Life Care review

The All-Party Parliamentary Group (APPG) on Hospice and End of Life Care has launched a review into the lasting impact of COVID-19 on death, dying and bereavement in England. As part of this review, it is requesting written evidence from those who have provided palliative and end of life care during the pandemic on their experiences, innovations and adaptions in care and the lasting impacts of the crisis on the sector and its workforce.

The APPG plans to use the evidence submitted to this review to inform recommendations to Government and the hospice and end of life care sector to ensure lessons learned during the pandemic, as well as new challenges, are not forgotten and lead to an improvement in people’s experiences of death, dying and bereavement.

Whilst the APPG welcomes submissions of evidence to this review from as wide a range of organisations and respondents as possible, the group is particularly keen to receive evidence from friends and family of those who have died during the pandemic, informal carers of loved ones and frontline staff who have provided palliative and end of life care. Therefore, the group would be very grateful if you could share this call for evidence within your networks, with your staff and with the people who you support.

The deadline to submit written evidence to this review is 16 November 2021. More information on how to submit evidence can be found in the formal call for written evidence attached or accessible online here

19:07:58 - 25.10.2021

Updated PGDs : 20211012UKHSAPGDHepAandBv03.00 : 20211012UKHSAPGDHepAv04.00 : 20211012UKHSAPGDHepBv04.00

Please see attached the new updated PGD for Hep A, B & A+B.

Please note the updated inclusion and exclusion criteria.

Details on the attachment.

document Updated PGDs (768 KB)

19:06:42 - 25.10.2021

Sayana Press®

Solent NHS Trust Sexual Health Services will be initiating patients on Sayana Press®; subcutaneous progestogen only contraception.

Patient will be trained to use Sayana Press® and will be observed administering their first dose in Sexual Health clinic.  Patients will then be asked to contact their GP for ongoing prescriptions for Sayana Press® and for supply of small purple-lidded sharps bin (so that they can self-administer at home 13 weeks after their first dose).  For more information please see attached updated 'GP information sheet'

pdf Sayana Press GP information sheet (142 KB)

19:05:33 - 25.10.2021

4LSAB Multi Agency Fire Safety Framework Training Event Recording

As previously advertised in our newsletter, the Fire Safety Framework training event was held last week with much success. The recording of the session is now available and can be viewed online at any time via the link below.  The slides that were presented are also available, plus a list of questions that were asked/answered.   

Fire Safety Awareness | Hampshire Safeguarding Adults Board (

Please share within your practice to raise the profile of the Fire Safety Framework, as well as how the Framework can support colleagues with their work.

22:18:27 - 21.10.2021

Influenza Guidance for the Recording of Unregistered Patients Vaccination Events

NHSEI has published guidance for general practice in relation to influenza vaccinations of eligible frontline health and social care staff and patients who are not registered with a practice as outlined within the guidance.  The guidance includes specific information for each system supplier on how to record the vaccination event, payment processes, drug reimbursement and the transfer of the records to the patients registered practice.

The influenza guidance for the recording of unregistered patients vaccination events is available via the following link.

If you are unable to access the guidance on NHS futures please be aware you will need to register to be able to access.

22:17:16 - 21.10.2021

Pathology User Survey 2021

I would be grateful if you could take a moment of your time to complete this survey on the Pathology services at Queen Alexandra Hospital.

This year there are only four questions to answer but your individual comments are appreciated.

The survey will close on Monday 8th November. 

22:15:48 - 21.10.2021

NHS Professionals visiting care homes

Information about the current requirements of NHS professionals when visiting care homes and important information about the additional responsibilities of  primary care staff to share evidence of vaccination from the 11th November 2021.

document NHS Professionals visiting care homes (15 KB)

pdf C1372 Vaccinations for NHS staff entering care homes letter Aug21 (103 KB)

pdf C1372 FAQs re Vaccinations for NHS staff entering care homes Aug21 (98 KB)


16:22:40 - 20.10.2021

Communication from Regional IPC Vaccine Quality Huddle

Please can all practices and vaccine sites consider the risk of transmission of respiratory illnesses within their premises.

We are seeing increasing COVID-19 and respiratory virus circulation within the local area; this coupled with the increasingly wintery weather may lead to increased transmission risk within Primary Care and Vaccine Sites.

Please consider how you will reduce the risk of:

  • Queues forming inside buildings where ventilation is inadequate
  • Decreased social distancing due to the inability to wait outdoors

We know that many sites operated last winter and will already have these suggested actions already in place:

  • Where possible, please advise anyone attending your site to dress for the expected weather
  • Consider if you have access to outside shelters to protect queuing people from the worst of the weather
  • Remind people to wear face coverings when attending (unless exempt)
  • Reminder to those attending not to attend if they are positive/symptomatic of COVID-19
  • Where there is queuing inside, please ensure:
    • It is as well ventilated as possible
    • Wait time is kept to a minimum
    • Social distancing is maintained
    • Face coverings are worn by those in the queue (unless exempt)

Please contact the Quality Team or Infection Prevention Team in your local area if you would like any support.

16:20:33 - 20.10.2021

Recognising RSV

Information to share with patients via social media and/or websites.

There were very few cases of Bronchiolitis/Respiratory Syncytial Virus (RSV) last year, therefore many young children, especially those under two years old, have never been exposed to these common viruses and may be more vulnerable this winter.

RSV leads to coughs and colds in winter, which causes the tiniest airways in a child’s lungs to become swollen, which can make it more difficult to breathe, and they may have difficulty feeding.

Recognising the various symptoms will mean giving the right advice and treatment when children develop any of the RSV symptoms listed:

  • Raised temperature: pharmacists' support
  • Sneezing and wheezing: 111 call line or GP support
  • Very rapid breathing: A&E

Find out more online via the link

image RSV or Covid (124 KB)

20:26:07 - 18.10.2021

Today marks Anti-Slavery Day – an opportunity to raise awareness of human trafficking and modern slavery

Today marks Anti-Slavery Day, an opportunity to raise awareness of human trafficking and modern slavery.  The HSAB will be using its social media accounts to raise awareness of the day and I wanted to highlight to you the resources that you can access from the HSAB website relating to Modern Slavery which I encourage you to share within your organisations.

document Anti Slavery Day (14 KB)

20:25:02 - 18.10.2021

Crime Prevention advice to GP Surgeries

Following concerns raised over the last week regarding increasing aggression and challenging behaviour from the public towards primary care, our local police have released the following information to support practices.

Please find listed below some useful crime prevention advice:

Also attached is the Crime Prevention advice we provided for vaccination sites (which includes GP surgeries) which has relevant advice about lighting, CCTV and other safety measures.

If you have any questions or require further information please let us know.  If this type of incident persists and there is increased concern around this please contact Stuart York, the dedicated ‘design out crime’ officer who will be able to conduct a site security visit to offer more targeted advice at the location.

pdf Crime Prevention Advice for Vaccination Sites (505 KB)

20:23:46 - 18.10.2021

HIPS Child Exploitation Autumn Newsletter

Please see attached the HIPS Child Exploitation newsletter for Autumn 2021.

pdf HIPS Child Exploitation Newsletter Autumn 2021 (1.32 MB)

20:22:45 - 18.10.2021

Letter to all practices from Hampshire, Southampton and Isle of Wight CCG and Portsmouth CCG

Attached is a joint letter written and signed by Dr Linda Collie, Portsmouth CCG and Dr Nicola Decker, Hampshire, Southampton and Isle of Wight CCG along with Maggie MacIsaac, Chief Executive of both CCGs, in response to the NHS England announcement made late last week.

pdf Primary Care Letter 18 10 21 (227 KB)

20:21:37 - 18.10.2021

Supporting Good Maternal Health Webinars

Please find details attached of 2 webinars aimed at supporting pregnant women:

Alcohol and pregnancy: supporting pregnant women to stop drinking

Supporting good parental mental health

document Supporting Good Maternal Health Webinars (12 KB)

20:20:33 - 18.10.2021

  document Request for Community Sentiment - Attack on MP Sir David Amess (155 KB)

You may be aware that the Police have declared the tragic murder of MP Sir David Amess as a terrorist related incident.  The full statement can be found by following the link and there are also some words from the regional counter terrorism unit.

We have been asked to feed back any relevant community sentiment that we may come across.  This can be done on the attached form, please send a copy to the Safeguarding Team for info; This email address is being protected from spambots. You need JavaScript enabled to view it.

Met Police statement

document CPI Form AD362 (155 KB)

12:24:31 - 15.10.2021

Support from Hampshire Police for Practices

Against a backdrop of increasing pressure and wider concerns that Primary Care staff are experiencing increasing levels of aggression from public and patients (Portsmouth News 11/10/21), as well as a recent incident where an unidentified item was posted through a practice letterbox, the CCG has sought advice from the Police on actions to take in these scenarios.

If a practice receives any suspicious unusual items or suspect packages, etc, the police should be called immediately to assess the situation.  Further details are attached.

pdf Police support 14 10 21 (151 KB)


12:23:23 - 15.10.2021

New e-RS Referrer Screens Training

Due to demand the NHS Digital Training team have put on an additional Referring Clinician training session.

This will take place on Thursday 25th November 1.00PM to 3.00PM and places can be booked via the e-RS website. These places are limited and will be offered on a first come first served basis.

The session is aimed towards those who would benefit to see what is available to referrers and referring teams on NHS e-Referral Service (e-RS), and which will include an overview of the planned e-RS enhancements due to be available early November 2021.

I have attached link below for you information with details of the planned enhancements.


12:21:53 - 15.10.2021

COAST information for GPs

We have been asked to remind you all of the referral procedure to the COAST service as they are still receiving inappropriate and/or incomplete referrals.

pdf GP referral pathway Updated Aug 21 (296 KB)

document COAST Referral Form from GP Jan 2020 V2 (55 KB)

document WHAT IS COAST LEAFLET Aug 2021 (35 KB)


17:31:36 - 12.10.2021

Consultation on extending the provision of centrally-funded PPE

The Department of Health and Social Care have today launched a consultation on extending the provision of centrally-funded PPE until March 2023.  The link to provide consultation feedback is here.  A Consultation Factsheet is also attached for information.

The consultation is open until 23:45 on 31st October 2021 and we would encourage responses from all PPE Engagement Panel attendees.  Please also share the link within your professional networks as we are keen to receive responses from all stakeholders.  

Should you need any further assistance, please do not hesitate to contact me Moira Philpott (details below)

PPE Demand and Customer Insight

Deputy Director – Customer Insight Non-Acute

National PPE Team – COVID 19 (DHSC – NHS E & I)

e: This email address is being protected from spambots. You need JavaScript enabled to view it.  m: 07597 526966

document PPE Consultation Factsheet for health and care (277 KB)

17:30:26 - 12.10.2021

Weight Management Enhanced Service – Clarity re Snomed codes for generating a payment

We have been asked whether codes other than the one required under the Weight Management ES may be used to generate payments under this ES. The ES specification says:

“Practices must make a manual claim to their commissioner for payment. Claims must be on the basis of the number of unique patients with a qualifying referral (coded on the basis of the Snomed code below), Referral to weight management service code is  1326201000000101”

Any other codes used will not generate payment for these referrals.

17:29:47 - 12.10.2021

Pulmonary Rehabilitation Service update

The Pulmonary Service in now able to accept referrals for patients for both virtual and face to face group sessions – this is great news as we approach an autumn/winter with anticipated high levels of respiratory demand.

However, capacity is still limited by social distancing so we need to ensure we are prioritising the patients who will benefit the most from the programme. Therefore, re-referred patients will not be automatically accepted onto the programme and priority will be given to newly referred patients.

Please see attached a resource guide of alternative support options for patients who may benefit from interventions other than Pulmonary Rehabilitation.

Thank for your understanding and support.

document PCCG175h Pulmonary Rehab Referral Form PCCG 071021 (277 KB)

document PCCG755 Portsmouth Community Exercise and Support Options (146 KB)

17:28:30 - 12.10.2021

SE Flu Update: Issue 8

Please find attached the latest South East Flu Update.

pdf 20211008 SE Flu Update Issue 8 (118 KB)


17:27:34 - 12.10.2021

Cervical screening: Information for cascade

Please find information below relating to the cervical screening programme. Please can this information also be cascaded to your sample takers.

document Cervical screening information for cascade (14 KB)

14:42:43 - 08.10.2021

GP Complaints Training

There are still a few places available for the NHS England Free 3-hour GP Complaints Handling workshop at the Holiday Inn in Portsmouth on 21 October.  See attached for more information.

document GP Complaints Training (25 KB)


14:41:49 - 08.10.2021

NHS Cervical Screening Management System - Launch has been postponed

The work is being done centrally by NHS Digital and the proposed go live date has been deferred to 2022. If you have any queries please contact Programme Manager Lucksri Hewawasam, This email address is being protected from spambots. You need JavaScript enabled to view it..

pdf Nhscsmsoctober2021 (147 KB)


17:23:02 - 06.10.2021

Adult Weight Management Pathway and Let's Bounce Back

Please find attached the up-dated Adult Weight Management Pathway for Portsmouth residents.   The pathway is very similar to the previous one, but with the addition of our new provision (digital weight management and Fit Fans) and the criteria around services (particular Tier 2) firmed up, so patients are signposted/referred to the most appropriate service for their needs. 

I would like to draw your attention to 'Let's Bounce Back' the name given to the specific tier 2 weight management provision under the PHE funding grant for 21-22.  This funding ends in March 22 and as a city we need to get a high number of patients through either of the two programmes.  Currently the funding for both these programmes ends in March 22, but not the normal Wellbeing Service weight management, it will remain but without the exercise element.  We would be very grateful if you could advise any patients you are talking to, who are eligible and wish to lose weight, to get in touch sooner rather than later, so they can access one of the current enhanced opportunities. 

document Adult Weight Management Pathway and Let's Bounce Back (523 KB)

16:18:27 - 05.10.2021

NHS Cervical Screening Management System - Important update

Update about the new NHS Cervical Screening Management System which has been postponed from 30 October 2021.

For information, we have provided a link to the latest NHS England and Improvement letter.

Email template (

16:17:07 - 05.10.2021

Covid-19 Vaccinations – Assuring implementation of JCVI guidance for vaccinating severely immunosuppressed individuals with a third primary dose – GP Letter

On 1 September the Joint Committee on Vaccination and Immunisation (JCVI) published guidance on third doses of COVID-19 vaccinations for individuals aged 12 years and over who were severely immunosuppressed at the time of their first or second dose.  See attached.

pdf C1427 COVID 19 vaccinations – Assuring implementation of JCVI guidance for vaccinating severely immunosuppressed individuals with a third primary dose (198 KB)


16:15:30 - 05.10.2021

Harbour Marketing Material

Details of a new mental health crisis service for people living in Portsmouth, Fareham, Gosport, Havant & East Hampshire.

document The Harbour (917 KB)

16:13:27 - 05.10.2021

e-RS referrer worklist changes - support information

Please find attached a presentation to support you cascading information to your users for the forth coming referrer worklist changes, planned for 5th November 2021 (subject to final testing).

The e-RS website has also been updated to include information on the changes. From here, a link to a YouTube video can be found to help support users further. 

If you have any questions on these changes please contact us.

document Referrer screen changes 2021 worklists (2.40 MB)

16:59:46 - 30.09.2021

Guidance on GP registration of Afghan Citizens and Families

Please find attached quick read guidance on GP registration of Afghan citizens on relocation and resettlement schemes.

pdf Guidance on GP registration of Afghan Citizens and Families (148 KB)

15:14:32 - 28.09.2021

Surgical Paediatric Advice and Guidance Service, PHUT-RHU

From Monday 27th September 2021 changes will be taking place for referral into the Paediatric Outpatients Department to help manage waiting times and reduce unnecessary appointments.  Details are attached.

document Surgical Paediatric Advice and Guidance Service (15 KB)

15:06:25 - 28.09.2021

Healthy Conversation Skills Training information

Details of Healthy Conversation Skills training.  This 3 hour, fully interactive on line training is designed to encourage and support the philosophy behind Making Every Contact Count (MECC) with added peer support, networking opportunities and a desire to implement what they learn in their daily lives as well as their roles.

document Healthy Conversation Skills Training information (374 KB)


15:04:31 - 28.09.2021

Grange Cardiology Service, Fareham

The Grange Cardiology Service, which is not available for Portsmouth patients to access, was appearing to practices as a referral option in error on eRS.  This has now been corrected. 

Practices who have referred to this service will receive a referral rejection.  The Portsmouth service is available via St Mary’s Treatment Centre, Practice Plus Group (PPG) which can be accessed via eRS.


13:24:53 - 23.09.2021

Ear Care  - Ear irrigation service

Please note, Practices who are unable to provide ear irrigation services should still be providing an ear examination before recommending private irrigation. Please refer to the GMS contract and remind reception teams they still need to book the patient in for a face-to-face appointment for an ear examination. This is to exclude potentially severe ear problems.

See link to LMC guidance for further information.

Wessex LMCs: LMC Guide to Ear Care

As I am sure you are aware, ear irrigation is not stipulated within the GMS contract. The GP registered nurse/health care professional has a duty under contract to assess the patient, undertake the appropriate examination and decide whether ear irrigation is the best course of action.

13:14:40 - 21.09.2021

HIOW SIT 5 Minute Update September 2021 Edition

Please find attached the September 2021 Edition of the HIOW Screening and Immunisation Team’s 5 Minute Update.  Please share with your practice staff members as appropriate.

pdf NHS England HIOW Screening and Immunisation 5 minute update issue 35 (244 KB)



13:08:47 - 21.09.2021

Portsmouth City Council Local Plan Public Consultation - correct weblink

Dear Consultee,

We are contacting you to invite you to read the new draft local plan for the city and provide your feedback. The public consultation on the 'Regulation 18' draft of the Local Plan will run until 31 October 2021.

We have opened a virtual consultation room which can be accessed via 

The plan has been split into topics to make it easier for people to view the areas they are interested in and provide feedback as they work their way around the virtual room. The room can be revisited multiple times during the six week consultation period to look at the different sections of the plan and give feedback.

Three drop-in events are being held for residents who may wish to view the plans and give their feedback in person:

  • Saturday 16 October, 10am - 1pm, Cosham Library, Spur Road, Cosham.
  • Tuesday 19 October, 4pm - 8pm, Pompey in the Community, Anson Road, Fratton.
  • Wednesday 20 October, 10am - 2pm, Central Library, Guildhall Square, Portsmouth.

Following the consultation, we will make any necessary changes to the plan and then publish for a final consultation. It will then be submitted to Government where a Planning Inspector will be appointed to assess the plan at public hearing sessions. Once approved, it will become the definitive plan for Portsmouth for the next 15 years.

We look forward to receiving your responses.

Kind regards,

Rachel Cutler

Head of Planning Policy, Portsmouth City Council

This email address is being protected from spambots. You need JavaScript enabled to view it. | 023 9282 2251

13:05:38 - 21.09.2021

PCCG Safeguarding Newsletter Sept 2021

Please find attached the Portsmouth Clinical Commissioning Group Newsletter for September 2021.

document Sept 2021 newsletter (134 KB)

13:02:26 - 21.09.2021

National report on NAI in under 1's - Family Safeguarding 

The National Panel report published report on Non-Accidental Injury's (NAI) caused by male carers in children under 1 (this report) It looks at the impact of Adverse Childhood Experience (ACEs,) mental health, substance misuse and domestic abuse as factors in incidences where a male (usually the child's birth father) has gone on to seriously harm and kill an infant.

It really highlights the importance of family safeguarding and ensuring that fathers (and men living in the same household with the baby) are considered in our safeguarding work.

This quote on pg. 34 really stood out to me:

'During ante-natal appointments issues were identified in relation to father’s mental health and concerns were raised, yet this was not followed up. GP records show that he was discussed more than once at the GP safeguarding meeting, but this did not result in a referral to social care or any other agency.'

Locally a HIPS Unborn/Newborn Baby Safeguarding Protocol, has been developed to help staff know what actions to take

(HIPS Unborn/Newborn Baby Safeguarding Protocol)

13:06:27 - 17.09.2021

Blood Tubes update 16/09/2021

Please see the attached update on blood tubes and updated published guidance on optimising blood testing in primary care.

The attached letter confirms the developments alongside the efforts of NHS staff to manage use, mean that the supply situation is no longer as constrained.

 Key points form this letter include:

•Testing activity in primary and community care, in line with the best practice guidance, can resume, stocks permitting, from 17 September.

•It is important to avoid an immediate surge in demand for tubes beyond June and July 2021 baseline levels, so as not to potentially create further constraint in the supply chain. We ask that any backlog of tests is worked through over a period of at least eight weeks, prioritising as required, to spread the demand for tubes. 

Further update to this situation is expected by Friday 8th October.

pdf B0980 BD System update letter (90 KB)

pdf B0960 Optimising Blood Testing Primary Care (297 KB)

13:04:42 - 17.09.2021

GP Clinical Advisor Recruitment - NHSEI -SE Region

We would be most grateful if you could arrange for the attached advertisement and job description to be disseminated to GPs in your CCG / locality.

Kindly note that the closing date for applications is 4 October 2021.

Many thanks

Primary Care – Medical team

NHS England and NHS Improvement – South East

pdf CA role advert 2021 (62 KB)

pdf Role Description and Person specification 2021 (102 KB)

13:03:01 - 17.09.2021

The Genomics Education Programme – online survey

The Genomics Education Programme has launched an online survey to seek views from the medical community to better understand how genomics is being used and help inform future training and education plans.

We are sharing this information with you with the link below so that you are aware of it and can arrange to disseminate it to GP practices in your CCG/locality.


19:55:41 - 16.09.2021

GP Complaints Training 2021

NHS England is hosting complaints training sessions for GP practices, taking place from September to November this year: Portsmouth and Southampton is in October 2021. I would be grateful if you would share this invite / advert with your Primary Care teams so they in turn can share with the Practice Managers Networking Groups and any other forums they are aware of so Practice Mangers or GP’s wishing to attend can book a place.

document GP Complaints Training Advert (27 KB)

19:51:32 - 16.09.2021

Community Connector Service

The Community Connector Service is for adults - 18+ - who are experiencing loneliness/social isolation and want to get out in the community to engage more but lack the confidence to do so.  The service is part of the Independence and Wellbeing Team, Adult Social Care.  Please see the attached to find out more.

document Community Connector Service Overview Professionals (243 KB)


15:11:49 - 15.09.2021

IPC Guidance for Spirometry

For your information, detailed IPC guidance that has been requested for restarting Spirometry.

pdf HSICCG IPC guidance for Spirometry September 2021 V1 0 FINAL (791 KB)


15:08:43 - 15.09.2021

Women’s Health Matters Website Resource

For Educational training resources and access to educational webinars.

Women's Health Matters | Bayer (

15:07:48 - 15.09.2021

Job Vacancy

Southern Health Foundation Trust are looking to recruit a GPSI to join their trust wide Community Eating Disorders Service. The service operates a Hub and Spoke Model with the Hub based at April House in Southampton and the spokes operating from the Bluebell Rooms at Kingston Crescent Surgery, Portsmouth and the Bridge Centre, Basingstoke.  Further details about the role can be found in the link.

GPSI in Eating Disorder (

15:05:56 - 15.09.2021

New PSCP Website Content

Some of you may be aware that we have been reviewing the content and layout of our PSCP website, to try and make it more user friendly for busy practitioners.  All of the subject pages in the Information for Professionals have been re-written to ensure they contain up-to-date information and that the layout is easier to navigate.  We have also produced a One Minute Guide library for quicker reference and the Learning from Practice section has been revamped to hopefully make this information more accessible.

Please can you share this as widely as possible within your services and organisations to make staff aware of these changes.  You may also need to update any quick links/hyperlinks you have created or saved to our website as these may no longer work.

Obviously we have strived to make the content as accurate as possible, but if you spot any inaccuracies please do let us know.  We will continue to develop the website, so if there are any additional safeguarding issues or areas of practice you would like to see included in the future, then please do let us know.

15:04:18 - 15.09.2021

A collaborative workshop to share insights into Long COVID and the impact of the Living With COVID Recovery programme

Aims to connect clinicians already using the Living With COVID Recovery programme with those who are seeking to understand more about it and the pathway.

Find out the current picture in England, early insights into the data, the Long COVID pathway and the impact of the Living With COVID Recovery programme on services and patients.

Living With COVID Recovery - Collaborative Workshop Tickets, Tue 5 Oct 2021 at 14:00 | Eventbrite

15:35:15 - 14.09.2021

GP Practice Internal Communications Survey

After carrying out a practice manager engagement exercise across Hampshire and the Isle of Wight (including Portsmouth) and a six-month internal communications review, it has been highlighted that there is a need to review the communications channels with practices to see if we are able to provide something much more intuitive and consistent.

Last week we opened a survey to get more information about what we use at the moment and what we want from communications going forward. The survey runs until next Tuesday 21st September.

The survey has five questions in total – and then two more asking for profession and locality – so hopefully not too time consuming.

GP Practice Internal Communications questionnaire (


08:02:00 - 14.09.2021

Child J Case Review Publication

The PSCP has published its Local Child Safeguarding Practice Review, Child J.  Child J is a 17-year-old Looked After Child and was placed out of area in April 2018.  He had a significant history of intervention from various Local Authorities and many involvements with the Police for his violence, drugs and criminality.

He was charged with and convicted of murder.  This killing happened amid fears that it was related to Child Criminal Exploitation with major concerns around Child J’s involvement with gangs and County Lines and the significant, serious harm he had suffered.

You can view the overview report, as well as the PSCP response document and a short 7 point learning briefing here.  Please can we ask that you disseminate this within your organisation, encourage teams to reflect on the findings and discuss the implications for your service or practice.

14:29:42 - 10.09.2021

LIFEPAK CR Plus AED - Replacement Charge-Pak shortage

Please read the attached comms.

document LIFEPAK CR Plus AED Replacement Charge Pak shortage comms 10 09 21 (23 KB)

14:28:39 - 10.09.2021

Southsea Parkrun – CQUIN 2021/22 Physical Activity

FAO Practice Managers and Social Prescribers

Please see the attached letter from the Southsea Parkrun Team regarding how to get involved, this will also meet requirements as part of the Physical Activity element of the 2021/22 CQUIN and the achievement of the Active Practice status.

document PA CQUIN Parkrun Letter (14 KB)

14:25:41 - 10.09.2021

Ovarian Cancer Interventions

Target Ovarian Cancer are currently recruiting pilot sites for pilot work to develop and test primary care pathway interventions to improve early diagnosis of ovarian cancer.

To find out more, please visit:

To express your interest in this project, please contact This email address is being protected from spambots. You need JavaScript enabled to view it.


13:05:34 - 09.09.2021

Meet the new IG Team

Please read the attached comms.

pdf Meet the team (405 KB)


13:04:30 - 09.09.2021

Emergency Services Day - 9 Sept - A letter to say thank you

On Emergency Services Day (9 September 2021), Clinical Chair of Portsmouth CCG, Elizabeth Fellows, Executive Lead for Health and Care Portsmouth, David Williams, and Managing Director of Health and Care Portsmouth, Jo York, have written a thank you letter to all staff and volunteers within the NHS in Portsmouth. Please read the attached letter.

pdf A letter to say thank you Emergency Services Day 2021 (199 KB)


13:03:00 - 09.09.2021

Queen Nursing Institute – Personalised Care Innovation Projects

Personalised Care Innovation Projects in England! Apply by 29th October 5pm, please read the attached comms for more details.

document Queen Nursing Institute Personalised Care Innovation Projects in England Apply by 29th October 5pm (17 KB)

The Queen's Nursing Institute – – The charity for community nurses in England, Wales and Northern Ireland. (



12:47:29 - 08.09.2021

Portsmouth Breastfeeding Network Groups – September 2021

Please see the attached comms for further details on groups.

document Portsmouth Breastfeeding Networks comms (46 KB)

image NEW Portsmouth Breastfeeding Networks GROUPS SEPTEMBER! (384 KB)

12:44:37 - 08.09.2021

An update on the Special Allocation Scheme

From 1 September 2021, the NHS clinical commissioning groups covering Hampshire, Southampton, Isle of Wight and Portsmouth have awarded a new contract for the provision of GP services under the Special Allocation Scheme (SAS).

Partnering Health Limited have been appointed to offer the service. They have delivered the scheme in Portsmouth and some areas of Hampshire for some time. In the initial period of operation, patients will be able to seek medical advice over the phone, with in-person appointments being offered at a number of locations across Hampshire and the Isle of Wight. Online services will be available shortly.

Referral routes for practices remain the same via Primary Care Support England (PCSE). Please speak to your local team if you have any queries.



12:43:29 - 08.09.2021

Paediatric Long Covid Service reminder

Just a reminder that the paediatric long Covid service is live across Hampshire, Southampton, Portsmouth and the Isle of Wight. The service encompasses a multi-disciplinary approach and is overseen by a paediatrician. It is not a paediatric referral and if there are aspects of a child's care that need a paediatric referral, then that may be more appropriate. 

All referrals need to be via a referral form and any referrals/ queries to go to This email address is being protected from spambots. You need JavaScript enabled to view it.


  • Under 18’s Long Covid Pathway
  • Paediatric Long Covid Service information for GP’s
  • HIOW Childrens Long Covid Pathway presentation presented by Dr Mark Alderton – Clinical Lead for the service and Carol Quint – Clinical Team Coordinator Solent
  • HIOW Childrens Long Covid Pathway slide deck
  • Referral form into the service ( please can this be uploaded onto EMIS/ Arden’s)

document Post COVID Child GP referral form (75 KB)

pdf Paediatric long covid support (328 KB)

document Childrens Long Covid pathway slide deck (1.74 MB)

pdf Under 18s Long Covid Pathway (1) (129 KB)




13:22:54 - 07.09.2021

Two Way Communication Process between Primary Care and Secondary Care

Please read the attached comms.

document Two Way Communications comms between Primary Care and Secondary Care (14 KB)

spreadsheet Two way communications Documents (16 KB)


14:18:58 - 06.09.2021

All GP Practices in HIOW will shortly have access to the AccuRx Florey Plus service.  This will be an addition to the current AccuRx offer. 

The other additional templates included in Florey Plus are:

  • Blood Pressure Monitoring
  • Blood Pressure 7 Day Monitoring
  • Health Check
  • Depression PHQ-9
  • Anxiety GAD-7
  • Combined Oral Contraceptive Pill
  • Progesterone-Only Pill
  • Diabetes (Pre Appointment)
  • Ethnicity
  • FRAX

The Florey Plus surveys will operate in the same way as the existing florey provision, with patient text responses entering into the GP Record as free text, or as SNOMED coded data.

Please see embedded document document (14 KB) for further information.


13:50:53 - 06.09.2021

Syana Press

Solent NHS Trust Sexual Health Services will be initiating patients on Sayana Press®; subcutaneous progestogen only contraception, which patients can self-administer at home every 13 weeks.  Patients will receive counselling and training from Solent Sexual Health Services. Patients will be asked to contact their GP for prescription for subsequent doses of Sayana Press® and for supply of small purple-lidded sharps bin.  For more information please see attached 'GP information sheet' 

document GP information sheet Sayana press final V1 (31 KB)


13:50:02 - 06.09.2021

NHS Health Checks - Universal or High Risk Check - Recording of Information

Please see the attached information regarding the recording of NHS Health Checks, both Universal or High Risk Checks.

document NHS Health Checks Universal and High Priority Checks Recording of Information (94 KB)

document NHSHealthCheckClaimForm2021 2022 (45 KB)

document NHSHealthChecksServiceSpecification2021 (3.19 MB)



14:18:58 - 03.09.2021

GP Survey - to help with new guidance

We have been receiving requests from GP staff via our help desks (both clinical and non-clinical) struggling to find the answers they need to direct patients for Covid pass, NHSApp and GP Online Services.

As you may be aware, there are already many guidance tools accessible to frontline staff and they will always remain available and regularly updated.

However, we would like to urgently provide the most helpful guide for GP staff that will provide answers they require. 

In order to get this as accurate as possible we are kindly asking if GP staff can complete this very short survey by following the link.



13:12:34 - 03.09.2021

NHS DPP – Process for referring people aged over 80 years

Please see the attached comms.

document NHS DPP comms (13 KB)

document PCCG406g NDPP REFERRAL FORM v7 4 Aug 2021 (46 KB)



13:10:52 - 03.09.2021

Change to the Pharmaceutical list

NHSE PCSE has advised of a transfer of ownership from Southsea Pharmacy to Laly’s Pharmacy. Please see attached for details.

pdf Memo (119 KB)

18:26:46 - 02.09.2021

Updated and New PGDs for the Shingles Vaccination Programme

Updated and new authorised PGD.

  1. PHE Zostavax PGD amended to:
  • renamed as the Zostavax PGD and replaces the previous PHE Shingles PGD
  • reflect recommendations in the revised Green Book Chapter 28a and changes to the national shingles programme following the introduction of Shingrix® vaccine (see PHE Shingrix PGD attached)
  • updated criteria for exclusion, cautions, actions if excluded, drug interaction and additional information sections 
  1. NEW PHE Shingrix PGD to reflect the introduction of Shingrix from 1 September for the vaccination of individuals who are contraindicated to Zostavax 

These PGD templates require organisational authorisation in line with HMR2012 before they are legally valid PGDs. Authorising organisations must not alter, amend or add to the clinical content of these documents (sections 4, 5 and 6); such action will invalidate the clinical sign-off with which it is provided. In addition authorising organisations must not alter section 3 ‘Characteristics of staff’. Only sections 2 and 7 can be completed within the editable fields.

Please could you ensure that these documents are made available to all staff who require them.

They will be available to download from the following link:

NHS England and NHS Improvement South East » Hampshire, Isle of Wight, Buckinghamshire, Oxfordshire and Berkshire PGD downloads

pdf 20210824PHEPGDShingrixV0100 (219 KB)

pdf 20210825PHEZostavaxPGDv1000 (255 KB)

18:23:21 - 02.09.2021

GP comms regarding Care homes and Vaccinations

Please read the attached comms regarding Care homes and Vaccinations

document GP comms re care homes and vaccinations (16 KB)

pdf C1372 Vaccinations for NHS staff entering care homes letter Aug21 (103 KB)

pdf C1372 FAQs re Vaccinations for NHS staff entering care homes Aug21 (98 KB)


18:19:22 - 02.09.2021

National Lower Limb Strategy Drop In Day

Please see details about a ‘Drop In’ day for National Wound Care Lower Limb Celebration on Tuesday 5th Oct 2021.



This site has been created on behalf of Hampshire and Isle of Wight general practice. It aims to provide a single place to access all the COVID-19 information and guidance needed to ensure safe, effective care for patients whilst ensuring the safety and wellbeing of staff and the resilience of practices.

Contact us

Hampshire, Southampton and Isle of Wight Clinical Commissioning Group

Commissioning House, Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR