Convert A&G to referral functionality in eRS

Convert A&G to referral functionality in eRS

The option for A&G requests to be converted to a referral by the Provider is now available within eRS.

New tick boxes will be displayed under the question:

“Do you authorise the provider to convert this advice request into a referral if appropriate?”.

The tick box options are:

“Yes – I will ensure adequate clinical information is supplied”

“No – I only require advice at this time”

If the “YES” box is not ticked, but the outcome of the advice and guidance is that the patient needs to be seen, it will remain the responsibility of the referring clinician to convert the request into a referral.

If referrers provide authorisation, they must ensure the patient is happy to be referred to that provider and that adequate clinical information is provided.


This site has been created on behalf of Hampshire and Isle of Wight general practice. It aims to provide a single place to access all the COVID-19 information and guidance needed to ensure safe, effective care for patients whilst ensuring the safety and wellbeing of staff and the resilience of practices.

Contact us

Hampshire, Southampton and Isle of Wight Clinical Commissioning Group

Commissioning House, Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR