A SystmOne Tasks SOP & SystmOne Task Recipient User Group Updated Documents - for action

A SystmOne Tasks SOP & SystmOne Task Recipient User Group Updated Documents - for action

s agreed and signed off at the TPP User Group last week please see attached the updated SystmOne Tasks SOP and SystmOne Task Recipient User Group document.

The SOP outlines the procedure for when sending tasks between organisations and ensuring tasks are not sent to individually named people but agreed user groups.  All practices need to ensure they have an internal process for managing tasks and for those which have been unassigned or sent to individuals.  In these instances for any Solent tasks incorrectly sent there is a process outlined in the SOP where a preset message for replying to the sender has been agreed, along with sending a separate task to the senders organisation admin group, you can set up a task template for this (instructions attached).    

The SystmOne Task Recipient User Group document lists all of the agreed user groups, you need to ensure you have these set up within your practice.

Please share this with all staff within your practice who deals with SystmOne tasks.

document SystmOne Tasks SOP v5 updated December 2021 (30 KB)

document SystmOne Task Recipient User Groups v3 updated December 2021 (18 KB)

document Task Template instructions (57 KB)

Access to record data - Additional webinars available

Access to record data - Additional webinars available

Additional webinars are now available to book for getting patients ready to have access to their future data.  Please follow the link set out below.

The webinars are aimed for GP operational staff and Primary care commissioners.

https://www.events.england.nhs.uk/getting-ready-for-all-patients-to-have-access-to-their-future-data

Community Pharmacy - Change of Ownership

Community Pharmacy - Change of Ownership

From the 1st of December 2021, the pharmacy at 67 Milton Road, PO3 6AN will change ownership from Lloyds Pharmacy ODS: FAQ52 to Lalys Pharmacy ODS: FNH78.

The opening hours remain the same.

The SystmOne CCG Contacts address book has been updated.

Urgent Community Response (UCR)

Urgent Community Response (UCR)

The Portsmouth Rehabilitation & Reablement Team (PRRT) have enhanced their existing offer of an Urgent Community Response (UCR) within two-hours to keep people safe in their own home and prevent hospital admissions. Please read the attached service information sheet and poster for full details of the UCR offer including referral criteria and contact information.

pdf UCR Service Info Sheet (241 KB)

image Urgent Community Response Poster (508 KB)

Publication of Safeguarding Adults Review 'YL'

Publication of Safeguarding Adults Review 'YL'

The Portsmouth Safeguarding Adults Board has published a Safeguarding Adults Review of the case of 'YL' last week.  

The review report and a summary for professionals is available on the PSAB website here.

The chair of Portsmouth Safeguarding Adults Board, David Goosey, said:

"This review was commissioned following the tragic death of YL, a daughter, granddaughter and a mother to a young child.

"It concludes that, although the death was not linked to abuse or neglect, there are lessons to be learned, including how services in the city can work together more effectively to support adults with complex mental health conditions and their families.

"Many improvements have already been made and an action plan is being put in place to address other lessons identified.

"We offer our deepest sympathies to the family of YL and others who knew her."

Please share the information about the review with your colleagues and encourage staff to read the summary and consider how they can incorporate the learning into their future practice.

Important Update - to Accelerated Records Access Programme

Important Update - to Accelerated Records Access Programme

Please note that GP practice clinical systems will not go live in December 2021 with system changes to provide all patients with access to their future data.

This change will now occur in April 2022 and will apply to all practices using TPP and EMIS systems. Arrangements with practices that use Vision as the clinical system are under discussion.

This is in response to issues raised by general practices that further time is needed to prepare staff for the changes and to provide training on ensuring sensitive information is hidden from patient view as it’s entered on systems.

We also aim to enable patients to request their historic coded records from 2022 through the NHS App.

Further information can be found here:  https://digital.nhs.uk/services/nhs-app/nhs-app-guidance-for-gp-practices/accelerating-patient-access-to-their-record

 

Looked after Children week 6th December

Looked after Children week 6th December

Colleagues across South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.  These sessions are open to all health and social care staff, so please share this email with your colleagues.

Please find attached a programme containing joining instructions. We look forward to you joining us for an exciting and informative week.

document Programme Looked After Children and Care Leavers Week Commencing 6th Dec with links (125 KB)

 

The Harbour - Peer Led Crisis Support Service

The Harbour - Peer Led Crisis Support Service

Please find attached the electronic poster for this new service.

The Harbour is an out of hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant & East Hampshire. The service is also available to carers and loved ones.

The Harbour provides short term support for people struggling with their mental health and can introduce service users to other support services for ongoing recovery if required.  The team comprises of those who have experienced mental health challenges themselves and have accessed our local health services.

Please share with your teams and patients.

pdf The Harbour A5 flyer Final 14Sep2021 (3.32 MB)

e-RS Release 11.2 - Friday 3 December 2021 (subject to final testing)

e-RS Release 11.2 - Friday 3 December 2021 (subject to final testing)

Details of an upcoming e-RS release and the plans to change the date shown to patients on RAS/ASI letters.  Please consider this date change in the context of keeping patients informed of their referral and make any changes to your business processes, if required.

document E RS Release 11 2 Friday 3 December 2021 (subject to final testing) (13 KB)

 

 

5 Min Update - Cancer Screening Updates SE Locality

5 Min Update - Cancer Screening Updates SE Locality

5 minute updates and information leaflets that SE locality have produced and shared with their practices.

document Cervical Screening 5 min updates (175 KB)

document Bowel screening 5 min update (68 KB)

 

Learning From Patient Safety Events

Learning From Patient Safety Events

LFPSE – a reminder that all practices should be registered and recording events on this system now that NRLS has been discontinued.

As we move towards becoming an ICS it is really important we ensure we have something in place in Portsmouth where incidents and good practice in primary care are regularly recorded to avoid the introduction of additional local systems and requirements.  LFPSE will also be used in the future for the management of serious incidents.

https://www.england.nhs.uk/patient-safety/learn-from-patient-safety-events-service/primary-care-information/

Quasar Update

Quasar Update

Quasar Healthcare Professionals Feedback

Monthly Update - October 2021

pdf AI08 PCCG Quasar HCP Feedback Monthly Datapack 2021 09 Circulation (672 KB)

For Action: Updated PGD : 20211013InactivatedInfluenzaPGDv10.00

For Action: Updated PGD : 20211013InactivatedInfluenzaPGDv10.00

Please find attached the following updated vaccine PGD:

  • 00 (Gateway number: GOV-10167).  This is to replace the PGD 20210723InactivatedInfluenzaPGDv09.00 (GOV-9226) on 15 October 2021

These PGD templates require organisational authorisation in line with HMR2012 before they are legally valid PGDs. Authorising organisations must not alter, amend or add to the clinical content of these documents (sections 4, 5 and 6); such action will invalidate the clinical sign-off with which it is provided. In addition authorising organisations must not alter section 3 ‘Characteristics of staff’. Only sections 2 and 7 can be completed within the editable fields.

Please could you ensure that these documents are made available to all staff who require them.

They will be available to download from the following link within the next few days:

NHS England and NHS Improvement South East » Hampshire, Isle of Wight, Buckinghamshire, Oxfordshire and Berkshire PGD downloads

The national protocol will be available to view/download via:

Guidance overview: National protocol for inactivated influenza vaccine - GOV.UK (www.gov.uk)

pdf 20211013InactivatedInfluenzaPGDv10 00 (344 KB)

Language Code

Language Code

Please find up to date version of Prestige language codes for interpreter services.

pdf Prestigte Network TI Language Codes (522 KB)

Webinar - IPC in the Community & Practice Nursing

Webinar - IPC in the Community & Practice Nursing

Details of webinar to be held on Thursday 25th November at 1pm.  Promoting Multi-Morbidity reviews using a risk stratification framework and looking at the benefits of a holistic approach to long term condition management whilst utilising every member of the Multi-disciplinary team and reducing the frequency of appointments.

document Webinar IPC in the Community & Practice Nursing (162 KB)

Breastfeeding Network Support Groups

Breastfeeding Network Support Groups

Updated poster for display with updated details of local groups.

document Breastfeeding Network Support Groups (302 KB)

Flyer - Looked After Children and Care Leavers Week - Commencing 6th December

Flyer - Looked After Children and Care Leavers Week - Commencing 6th December

The South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.

The events are open to all health and social care colleagues, so please feel free to share amongst your colleagues.  Please find attached a flyer with details of daily events.

Joining instructions: Links to the webinars will be distributed shortly.

document Flyer Looked After Children and Care Leavers Week Commencing 6th December (26 KB)

NICE - COVID-19 Rapid Guideline: Managing the Long-Term Effects of COVID-19

NICE - COVID-19 Rapid Guideline: Managing the Long-Term Effects of COVID-19

This guideline covers identifying, assessing and managing the long-term effects of COVID-19, often described as ‘long COVID’.  It makes recommendations about care in all healthcare settings for adults, children and young people who have new or ongoing symptoms 4 weeks or more after the start of acute COVID-19.  It also includes advice on organising services for long COVID.

This guideline has been developed jointly by NICE, the Scottish Intercollegiate Guidelines Network (SIGN) and the Royal College of General Practitioners (RCGP).

On 11 November, we made new recommendations and updated existing recommendations on identification; planning care; multidisciplinary rehabilitation; follow up, monitoring and discharge; and service organisation.  We also updated the list of common symptoms, emphasising that these may be different for children.”

See link for further details.

https://www.nice.org.uk/guidance/ng188

Notification of Unplanned Temporary Suspension of Services: Tesco Pharmacy Portsmouth FJE83

Notification of Unplanned Temporary Suspension of Services: Tesco Pharmacy Portsmouth FJE83

We have received the notification below from Tesco Pharmacy North Harbour:

‘We are having to restrict our opening hours to 9am until 6pm, from 16/11/2021 until 27/11/2021.

This is because of severe staff shortages due to several colleagues being absent with Covid-19 illness…

We have notified local pharmacies and have returned all acute prescriptions back to the NHS spine.’

Referral of Diabetic Men for Vasectomy in Solent

Referral of Diabetic Men for Vasectomy in Solent

Updated guidance and referral forms.

document PCCG287b Referrals of men with diabetes for vasectomies Nov 2021 (50 KB)

Carers Centre & You: How can we help?

Carers Centre & You: How can we help?

Information for Carers Rights Day (25th November 2021) - new video resource launch.  Aiming to reach all unpaid carers in PO1-PO6.

It would be beneficial if surgeries were able to send a text to patients with the information - templates have been included.  If any surgeries would like to work directly with the Carers Centre this would be welcomed, contact details below;

Laura Pryde-Jarman (Project Officer).

Carers Centre, 117 OrchardRoad, Southsea, PO4 0AN.

Tel: 02392 851864

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

image Carers Centre and You launch flyer (97 KB)

document Carers Centre GP Patient Contact Text Templates (12 KB)

UK Threat Level raised to SEVERE

UK Threat Level raised to SEVERE

You will have seen details of the incident outside Liverpool Women’s Hospital which occurred on Sunday, 14th November.  This event has been declared a terrorist incident.  Officers from Counter Terrorism North West are leading the investigation supported by Merseyside Police.  Three males have been arrested in Liverpool under the Terrorism Act. 

The Home Secretary following a meeting of JTAC (Joint Terrorism Analysis Centre: see link ) has announced that the threat level has been raised to SEVERE, meaning an attack is highly likely. 

This means there will be a visible increase in police activity at transport hubs and other areas where mass gathering may occur.  The priority at this time is to provide reassurance to the public and emphasise that people should remain vigilant and report any suspicious activity.   

We would ask you to please inform your relevant colleagues that they should be alert but not alarmed and report any suspicious activity to police using the 999 service, call the Anti-Terrorist Hotline 0800 789 321

You can continue to make Prevent referrals in the standard way using the National Referral Form. Community members can contact the Prevent advice line if they are concerned that someone may be vulnerable to being radicalised on 0800 011 3764.

PCN Online event for Cardiovascular Disease Prevention

PCN Online event for Cardiovascular Disease Prevention

Tuesday 30th November 9.30am-1pm.

Please see attached for details on the PCN Online event for Cardiovascular Disease Prevention.

We encourage that every PCN is represented at the event with CVD lead or other key person if possible please.

Register for the event on Eventbrite link: https://www.eventbrite.com/e/virtual-hypertension-learning-event-2021-tickets-205542903357  

document 2021 11 09 PCN Online event for Cardiovascular Disease Prevention (16 KB)

Fast Access Chest Pain Clinic, Portsmouth Hospitals NHS Trust – Pathway Reminder

Fast Access Chest Pain Clinic, Portsmouth Hospitals NHS Trust – Pathway Reminder

As you know the pressure in Primary and Secondary care is increasing with more patients attending ED and their GP practices with chest pain.  We wanted to take this opportunity to remind you of this service.  The Fast Access Chest Pain Clinic is available for patients with new onset, stable, exertional chest pain.  Please refer appropriate patients meeting these criteria via e-Referral, completing the essential information requested on the up-to-date referral proforma.  Patients who meet the referral criteria will be assessed within 14 days.  Inappropriate referrals may be rejected or redirected to other Cardiology OP services.

HIOW SIT 5 Minute Update November 2021 Edition

HIOW SIT 5 Minute Update November 2021 Edition

Please find attached the November 2021 Edition of the HIOW Screening and Immunisation Team’s 5 Minute Update.  Please share with your practice staff members as appropriate. 

We hope you find it useful and if you have any comments or queries then please let us know. Email:  This email address is being protected from spambots. You need JavaScript enabled to view it.

www.england.nhs.uk

pdf NHS England HIOW Screening and Immunisation 5 Minute Update Issue 36 (217 KB)

4LSAB Safeguarding Concerns Guidance - Essential Points

4LSAB Safeguarding Concerns Guidance - Essential Points

The purpose of this multi-agency framework is to support the decision making and reporting of adult safeguarding concerns, in order to impact positively on outcomes for people with a need for care and support, who are at risk of or experiencing abuse or neglect.  We have condensed the 41 page framework into this guidance, focusing on the essential points.

This guidance is useful for any health and social care professional who visits patients in their own homes.

document 4LSAB Safeguarding Concerns Guidance Essential points (345 KB)

Intelligence from HSI CCG CQC inspections

Intelligence from HSI CCG CQC inspections

This document contains useful themes (for shared-learning) from recent CQC inspection within West Hampshire.  The theme includes accessing medical records during inspections, PGD processes, governance, HR processes, medicines management and infection prevention & control.

Please note - QC will now undertake a number of searches remotely; it is therefore important that you are aware of these searches and undertake a review of these prior to a CQC inspection to identify gaps and undertake the actions required.  In many cases these searches will need to be repeated regularly to identify new patients meeting the criteria and there have been cases where practices have been given written warning notices when found not to be undertaking these searches regularly.

The full list of searches can be found here:  https://www.cqc.org.uk/guidance-providers/gps/gp-mythbuster-12-accessing-medical-records-during-inspections

document Current CQC intelligence Updated Oct 2021 (49 KB)

Interested in becoming a Community Champion?

Interested in becoming a Community Champion?

Information for Practices on the Community Champion scheme to help the NHS and Council to increase uptake of the COVID-19 vaccination.

document Interested in becoming a Community Champion (566 KB)

Information

This site has been created on behalf of Hampshire and Isle of Wight general practice. It aims to provide a single place to access all the COVID-19 information and guidance needed to ensure safe, effective care for patients whilst ensuring the safety and wellbeing of staff and the resilience of practices.

Contact us

Hampshire, Southampton and Isle of Wight Clinical Commissioning Group

Commissioning House, Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR

Email: hsiccg.communications@nhs.net