A SystmOne Tasks SOP & SystmOne Task Recipient User Group Updated Documents - for action

A SystmOne Tasks SOP & SystmOne Task Recipient User Group Updated Documents - for action

s agreed and signed off at the TPP User Group last week please see attached the updated SystmOne Tasks SOP and SystmOne Task Recipient User Group document.

The SOP outlines the procedure for when sending tasks between organisations and ensuring tasks are not sent to individually named people but agreed user groups.  All practices need to ensure they have an internal process for managing tasks and for those which have been unassigned or sent to individuals.  In these instances for any Solent tasks incorrectly sent there is a process outlined in the SOP where a preset message for replying to the sender has been agreed, along with sending a separate task to the senders organisation admin group, you can set up a task template for this (instructions attached).    

The SystmOne Task Recipient User Group document lists all of the agreed user groups, you need to ensure you have these set up within your practice.

Please share this with all staff within your practice who deals with SystmOne tasks.

document SystmOne Tasks SOP v5 updated December 2021 (30 KB)

document SystmOne Task Recipient User Groups v3 updated December 2021 (18 KB)

document Task Template instructions (57 KB)

Access to record data - Additional webinars available

Access to record data - Additional webinars available

Additional webinars are now available to book for getting patients ready to have access to their future data.  Please follow the link set out below.

The webinars are aimed for GP operational staff and Primary care commissioners.

https://www.events.england.nhs.uk/getting-ready-for-all-patients-to-have-access-to-their-future-data

Community Pharmacy - Change of Ownership

Community Pharmacy - Change of Ownership

From the 1st of December 2021, the pharmacy at 67 Milton Road, PO3 6AN will change ownership from Lloyds Pharmacy ODS: FAQ52 to Lalys Pharmacy ODS: FNH78.

The opening hours remain the same.

The SystmOne CCG Contacts address book has been updated.

Urgent Community Response (UCR)

Urgent Community Response (UCR)

The Portsmouth Rehabilitation & Reablement Team (PRRT) have enhanced their existing offer of an Urgent Community Response (UCR) within two-hours to keep people safe in their own home and prevent hospital admissions. Please read the attached service information sheet and poster for full details of the UCR offer including referral criteria and contact information.

pdf UCR Service Info Sheet (241 KB)

image Urgent Community Response Poster (508 KB)

Publication of Safeguarding Adults Review 'YL'

Publication of Safeguarding Adults Review 'YL'

The Portsmouth Safeguarding Adults Board has published a Safeguarding Adults Review of the case of 'YL' last week.  

The review report and a summary for professionals is available on the PSAB website here.

The chair of Portsmouth Safeguarding Adults Board, David Goosey, said:

"This review was commissioned following the tragic death of YL, a daughter, granddaughter and a mother to a young child.

"It concludes that, although the death was not linked to abuse or neglect, there are lessons to be learned, including how services in the city can work together more effectively to support adults with complex mental health conditions and their families.

"Many improvements have already been made and an action plan is being put in place to address other lessons identified.

"We offer our deepest sympathies to the family of YL and others who knew her."

Please share the information about the review with your colleagues and encourage staff to read the summary and consider how they can incorporate the learning into their future practice.

Important Update - to Accelerated Records Access Programme

Important Update - to Accelerated Records Access Programme

Please note that GP practice clinical systems will not go live in December 2021 with system changes to provide all patients with access to their future data.

This change will now occur in April 2022 and will apply to all practices using TPP and EMIS systems. Arrangements with practices that use Vision as the clinical system are under discussion.

This is in response to issues raised by general practices that further time is needed to prepare staff for the changes and to provide training on ensuring sensitive information is hidden from patient view as it’s entered on systems.

We also aim to enable patients to request their historic coded records from 2022 through the NHS App.

Further information can be found here:  https://digital.nhs.uk/services/nhs-app/nhs-app-guidance-for-gp-practices/accelerating-patient-access-to-their-record

 

Looked after Children week 6th December

Looked after Children week 6th December

Colleagues across South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.  These sessions are open to all health and social care staff, so please share this email with your colleagues.

Please find attached a programme containing joining instructions. We look forward to you joining us for an exciting and informative week.

document Programme Looked After Children and Care Leavers Week Commencing 6th Dec with links (125 KB)

 

The Harbour - Peer Led Crisis Support Service

The Harbour - Peer Led Crisis Support Service

Please find attached the electronic poster for this new service.

The Harbour is an out of hours mental health service for anyone over the age of 18 in Portsmouth, Fareham, Gosport, Havant & East Hampshire. The service is also available to carers and loved ones.

The Harbour provides short term support for people struggling with their mental health and can introduce service users to other support services for ongoing recovery if required.  The team comprises of those who have experienced mental health challenges themselves and have accessed our local health services.

Please share with your teams and patients.

pdf The Harbour A5 flyer Final 14Sep2021 (3.32 MB)

e-RS Release 11.2 - Friday 3 December 2021 (subject to final testing)

e-RS Release 11.2 - Friday 3 December 2021 (subject to final testing)

Details of an upcoming e-RS release and the plans to change the date shown to patients on RAS/ASI letters.  Please consider this date change in the context of keeping patients informed of their referral and make any changes to your business processes, if required.

document E RS Release 11 2 Friday 3 December 2021 (subject to final testing) (13 KB)

 

 

Portsmouth Hospitals NHS Trust Gastroenterology RAS

Portsmouth Hospitals NHS Trust Gastroenterology RAS

The Portsmouth Hospitals NHS Trust Gastroenterology Service will be moving from an Advice & Guidance (A&G) Service to a Referral Assessment Service (RAS) from Monday 29th November 2021

The benefits of a RAS are as follows:

  • The department has the ability to change the service as part of triage – currently this task sits with primary care and happens in 50% of A&G requests
  • When sending straight to test, the test date will be visible to the referrer, the patient and the outpatient booking team
  • This will bring the service in line with other existing abdominal RAS specialities e.g. Upper GI

You will still be able to request advice from the department, however more than one exchange will require a new UBRN to be raised.

There will be two referral assessment services to enable 2ww and routine to be kept separate:

  • Medical Gastroenterology RAS-PHU-RHU                                                             
  • 2WW Medical Gastroenterology RAS (Upper GI and IDA Proforma)-PHU-RHU       

Both will remain under the GI and Liver specialty and the clinic types/linked clinical terms will be the same as the current set up.      

If you need help finding the services please call the booking centre for assistance on 02392 681713

Routine extended use of LARC is not recommended

Routine extended use of LARC is not recommended

As a result of the COVID-19 vaccination programme, the risk/benefit balance for LARC procedures has now shifted and routine extended use of LARC is not recommended. Individuals should be advised to attend for LARC removal/replacement at 3 years (Nexplanon), 5 years (Mirena), 6 years (Levosert – note the licence for Levosert has been extended to 6 years), and 10 years (10-year copper IUDs).

https://www.fsrh.org/documents/fsrh-ceu-statement-extended-use-of-long-acting-reversible/

Calling all implant fitters

Calling all implant fitters

Organon are hosting 3 Fitter Forums over the next three weeks:

There are three levels as follows:

  • New Fitters 25th November 7pm–8.30pm
  • Intermediate Fitters 7th December 7pm–8.30pm
  • Experienced Fitters 8th December 7pm–8.30pm

To register, please see attached pdf invitation (2.05 MB) for details.

5 Min Update - Cancer Screening Updates SE Locality

5 Min Update - Cancer Screening Updates SE Locality

5 minute updates and information leaflets that SE locality have produced and shared with their practices.

document Cervical Screening 5 min updates (175 KB)

document Bowel screening 5 min update (68 KB)

 

Learning From Patient Safety Events

Learning From Patient Safety Events

LFPSE – a reminder that all practices should be registered and recording events on this system now that NRLS has been discontinued.

As we move towards becoming an ICS it is really important we ensure we have something in place in Portsmouth where incidents and good practice in primary care are regularly recorded to avoid the introduction of additional local systems and requirements.  LFPSE will also be used in the future for the management of serious incidents.

https://www.england.nhs.uk/patient-safety/learn-from-patient-safety-events-service/primary-care-information/

Quasar Update

Quasar Update

Quasar Healthcare Professionals Feedback

Monthly Update - October 2021

pdf AI08 PCCG Quasar HCP Feedback Monthly Datapack 2021 09 Circulation (672 KB)

For Action: Updated PGD : 20211013InactivatedInfluenzaPGDv10.00

For Action: Updated PGD : 20211013InactivatedInfluenzaPGDv10.00

Please find attached the following updated vaccine PGD:

  • 00 (Gateway number: GOV-10167).  This is to replace the PGD 20210723InactivatedInfluenzaPGDv09.00 (GOV-9226) on 15 October 2021

These PGD templates require organisational authorisation in line with HMR2012 before they are legally valid PGDs. Authorising organisations must not alter, amend or add to the clinical content of these documents (sections 4, 5 and 6); such action will invalidate the clinical sign-off with which it is provided. In addition authorising organisations must not alter section 3 ‘Characteristics of staff’. Only sections 2 and 7 can be completed within the editable fields.

Please could you ensure that these documents are made available to all staff who require them.

They will be available to download from the following link within the next few days:

NHS England and NHS Improvement South East » Hampshire, Isle of Wight, Buckinghamshire, Oxfordshire and Berkshire PGD downloads

The national protocol will be available to view/download via:

Guidance overview: National protocol for inactivated influenza vaccine - GOV.UK (www.gov.uk)

pdf 20211013InactivatedInfluenzaPGDv10 00 (344 KB)

Language Code

Language Code

Please find up to date version of Prestige language codes for interpreter services.

pdf Prestigte Network TI Language Codes (522 KB)

Webinar - IPC in the Community & Practice Nursing

Webinar - IPC in the Community & Practice Nursing

Details of webinar to be held on Thursday 25th November at 1pm.  Promoting Multi-Morbidity reviews using a risk stratification framework and looking at the benefits of a holistic approach to long term condition management whilst utilising every member of the Multi-disciplinary team and reducing the frequency of appointments.

document Webinar IPC in the Community & Practice Nursing (162 KB)

Breastfeeding Network Support Groups

Breastfeeding Network Support Groups

Updated poster for display with updated details of local groups.

document Breastfeeding Network Support Groups (302 KB)

Flyer - Looked After Children and Care Leavers Week - Commencing 6th December

Flyer - Looked After Children and Care Leavers Week - Commencing 6th December

The South East Region Designated Health Professionals for Looked after Children and Care Leavers are delighted to invite you to a series of webinars focusing on what makes a difference to the children and young people in our care.

The events are open to all health and social care colleagues, so please feel free to share amongst your colleagues.  Please find attached a flyer with details of daily events.

Joining instructions: Links to the webinars will be distributed shortly.

document Flyer Looked After Children and Care Leavers Week Commencing 6th December (26 KB)

NICE - COVID-19 Rapid Guideline: Managing the Long-Term Effects of COVID-19

NICE - COVID-19 Rapid Guideline: Managing the Long-Term Effects of COVID-19

This guideline covers identifying, assessing and managing the long-term effects of COVID-19, often described as ‘long COVID’.  It makes recommendations about care in all healthcare settings for adults, children and young people who have new or ongoing symptoms 4 weeks or more after the start of acute COVID-19.  It also includes advice on organising services for long COVID.

This guideline has been developed jointly by NICE, the Scottish Intercollegiate Guidelines Network (SIGN) and the Royal College of General Practitioners (RCGP).

On 11 November, we made new recommendations and updated existing recommendations on identification; planning care; multidisciplinary rehabilitation; follow up, monitoring and discharge; and service organisation.  We also updated the list of common symptoms, emphasising that these may be different for children.”

See link for further details.

https://www.nice.org.uk/guidance/ng188

Notification of Unplanned Temporary Suspension of Services: Tesco Pharmacy Portsmouth FJE83

Notification of Unplanned Temporary Suspension of Services: Tesco Pharmacy Portsmouth FJE83

We have received the notification below from Tesco Pharmacy North Harbour:

‘We are having to restrict our opening hours to 9am until 6pm, from 16/11/2021 until 27/11/2021.

This is because of severe staff shortages due to several colleagues being absent with Covid-19 illness…

We have notified local pharmacies and have returned all acute prescriptions back to the NHS spine.’

Referral of Diabetic Men for Vasectomy in Solent

Referral of Diabetic Men for Vasectomy in Solent

Updated guidance and referral forms.

document PCCG287b Referrals of men with diabetes for vasectomies Nov 2021 (50 KB)

Carers Centre & You: How can we help?

Carers Centre & You: How can we help?

Information for Carers Rights Day (25th November 2021) - new video resource launch.  Aiming to reach all unpaid carers in PO1-PO6.

It would be beneficial if surgeries were able to send a text to patients with the information - templates have been included.  If any surgeries would like to work directly with the Carers Centre this would be welcomed, contact details below;

Laura Pryde-Jarman (Project Officer).

Carers Centre, 117 OrchardRoad, Southsea, PO4 0AN.

Tel: 02392 851864

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

image Carers Centre and You launch flyer (97 KB)

document Carers Centre GP Patient Contact Text Templates (12 KB)

UK Threat Level raised to SEVERE

UK Threat Level raised to SEVERE

You will have seen details of the incident outside Liverpool Women’s Hospital which occurred on Sunday, 14th November.  This event has been declared a terrorist incident.  Officers from Counter Terrorism North West are leading the investigation supported by Merseyside Police.  Three males have been arrested in Liverpool under the Terrorism Act. 

The Home Secretary following a meeting of JTAC (Joint Terrorism Analysis Centre: see link ) has announced that the threat level has been raised to SEVERE, meaning an attack is highly likely. 

This means there will be a visible increase in police activity at transport hubs and other areas where mass gathering may occur.  The priority at this time is to provide reassurance to the public and emphasise that people should remain vigilant and report any suspicious activity.   

We would ask you to please inform your relevant colleagues that they should be alert but not alarmed and report any suspicious activity to police using the 999 service, call the Anti-Terrorist Hotline 0800 789 321

You can continue to make Prevent referrals in the standard way using the National Referral Form. Community members can contact the Prevent advice line if they are concerned that someone may be vulnerable to being radicalised on 0800 011 3764.

Vasectomy referrals update

Vasectomy referrals update

Current guidance from the Centre for Perioperative Care (Guideline for Perioperative care for people with Diabetes Mellitus: March 2021) state that all patients referred for surgery should have their diabetes optimised prior to referral for elective surgery. All patients should have their HbA1C measured within 3 months of surgery and this should be < 69mmol/mol (8.5%).  If the HbA1C is >69mmol/mol, they should be referred for optimisation of their diabetes control prior to their elective surgery is undertaken. 

From 1/12/21, Solent NHS Trust’s vasectomy service will implement the following:

  • GPs must include an up to date (within 3 months of referral) HbA1C result.
  • All referrals of patients with HbA1C >69 mmol/mol will be rejected and patients will be asked to return to their GP for optimisation of their diabetic control before being referred back for a vasectomy.
  • If, in the future, self-referrals are accepted, any diabetic patient who self refers will be asked to see their GP for review of their diabetic control and only be accepted following a GP referral which satisfies the above criteria.
  • Men with persistent HbA1C levels persistently above 69mmol / mol, despite intervention of the GP and local diabetes service will only be accepted for a vasectomy in exceptional circumstances following discussion with clinical lead for vasectomy.

Please find attached document guidance (51 KB) for further details and a new document Vasectomy referral form (26 KB) that will be uploaded to Ardens.

PCN Online event for Cardiovascular Disease Prevention

PCN Online event for Cardiovascular Disease Prevention

Tuesday 30th November 9.30am-1pm.

Please see attached for details on the PCN Online event for Cardiovascular Disease Prevention.

We encourage that every PCN is represented at the event with CVD lead or other key person if possible please.

Register for the event on Eventbrite link: https://www.eventbrite.com/e/virtual-hypertension-learning-event-2021-tickets-205542903357  

document 2021 11 09 PCN Online event for Cardiovascular Disease Prevention (16 KB)

Fast Access Chest Pain Clinic, Portsmouth Hospitals NHS Trust – Pathway Reminder

Fast Access Chest Pain Clinic, Portsmouth Hospitals NHS Trust – Pathway Reminder

As you know the pressure in Primary and Secondary care is increasing with more patients attending ED and their GP practices with chest pain.  We wanted to take this opportunity to remind you of this service.  The Fast Access Chest Pain Clinic is available for patients with new onset, stable, exertional chest pain.  Please refer appropriate patients meeting these criteria via e-Referral, completing the essential information requested on the up-to-date referral proforma.  Patients who meet the referral criteria will be assessed within 14 days.  Inappropriate referrals may be rejected or redirected to other Cardiology OP services.

Information

This site has been created on behalf of Hampshire and Isle of Wight general practice. It aims to provide a single place to access all the COVID-19 information and guidance needed to ensure safe, effective care for patients whilst ensuring the safety and wellbeing of staff and the resilience of practices.

Contact us

Hampshire, Southampton and Isle of Wight Clinical Commissioning Group

Commissioning House, Fort Southwick, James Callaghan Drive, Fareham, Hampshire, PO17 6AR

Email: hsiccg.communications@nhs.net